WaFd Bank Grover St, Lynden

WaFd Bank Reviews

• D

  D S
  3

  Seems that lately they are more worried about having a new name and logo than maintaining a reliable infrastructure. Web banking is slow and clunky and is often down (though they will never tell you that - they will just reject your credentials). Trying to get a live customer service person (excuse me - one of their "Client Care Directors") is more time consuming than trying to get Russel Wilson on the line.

  Response from the owner

  Hello, We're sorry to hear you had a disappointing experience. We are escalating your feedback to the local management team for review

• J

  Jeff Balvanz
  5

  Great bank, and awesome branch in Lynden specifically. Good experiences on both the business and personal side. Light years ahead of national banks like Key in their level of service.

  Response from the owner

  Hello Jeff, Thank you so much for the 5-star review and for taking the time to share your feedback. We are glad we've provided you with great customer service. Thank you for allowing us to serve your banking needs. - Marisol O

• S

  Shinya
  1

  My experience with these horrendous people were just as terrible as Virginia DemonicVs. And I also notice that the comment left by that person was deleted.... why doesn’t this bank try to help the business owners they wrong instead of ignore us?

  Response from the owner

  Hello Shinya, We're sorry to hear you had a disappointing experience with the local branch. We are escalating your feedback to the local management team for review. -Mike J