WaFd Bank 228th Ave, Sammamish

WaFd Bank Reviews

• A

  Adam Kowalke
  5

  I had a great experience with Christy, the Branch Manager in Sammamish. After spending over 2 hours with no success working with the WaFd phone representative to try to determine why my online autopayment was not posted as usual, I called the local branch. Within ten minutes, Christy was able to determine that when the online banking system had changed on November 15th, they had canceled my autopayment. She helped me setup autopayment at the branch. Really great customer service - she made the extra effort to help and I am grateful.

  Response from the owner

  Hello Adam. Thank you so much for the 5-star review and for taking the time to share your feedback. We are glad we've provided you with great customer service. Thank you for allowing us to serve your banking needs.

• K

  Katy O'Brien
  5

  The customer service here is outstanding! Everyone I have spoken to here has been extremely helpful (and patient with my many questions!). This may be the happiest I have ever been with a bank.

  Response from the owner

  Hello Katy, Thank you so much for the 5-star review and for taking the time to share your feedback. We are glad we've provided you with great customer service. Thank you for allowing us to serve your banking needs. -Marshall B

• J

  Jacob Monahan
  3

  Great service, but there are better places

  Response from the owner

  Hello Thank you for your 3 star review. We appreciate your feedback. Thank you for being a part of WAFD Bank!