VyStar Credit Union Atlantic Blvd, Neptune Beach

VyStar Credit Union Reviews

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  Pam Vincent
  5

  Leanne recently helped me refinance my vehicle and in the process she was able to get me a credit card with a much lower interest rate than my current one. She was professional and very easy to work with. Thank you Leanne and Vystar for helping me save money!

  Response from the owner

  Good morning Pam, We appreciate you taking the time to tell us about your recent experience. We are glad that you were satisfied with the service provided by Leanne, and we thank you for being a VyStar member.

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  Anthony Beltran
  5

  Was such a pleasure working with Leanne Donohue! She listened to my concerns and took action. Not only did she take the time to correct it, but she followed up as well. Ask for her for any of your Vystar Needs! Thank You Leanne!

  Response from the owner

  Hi Anthony B, We're glad Leanne Donohue helped you and listened to your concerns. Thank you very much for this incredible feedback on Leanne's amazing service. Have a wonderful day!

• R

  Ronnie Mitchell
  5

  Fast simple easy!! Alicia helped me get financed on a high end vehicle in less then an hour and I had a check waiting in minutes. Best C.U. in town hands down.

  Response from the owner

  Hello Ronnie M, Congratulations on your new vehicle!! We are very happy Alicia helped you in everything you needed. Thank you for being a VyStar member, we are always here to help.

• D

  D C
  5

  Rebecca S. was very helpful when I opened my business account. I was able to leave my previous institution and avoid tons of fees!! She was very knowledgeable and efficient.

  Response from the owner

  Hi DC, Congratulations on opening a business account! We're happy to chose us for your business needs. It's great to hear Rebecca was able to help you open the accounts and provided an amazing service experience. We're extremely happy to have you as a VyStar member.

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  Brianna Miller
  5

  Always a pleasure doing business at this location, whether I have to go into the lobby or through the drive thru. Staff is friendly and efficient, and if they can’t give me an answer, management is always helpful. Will continue to have my business.

  Response from the owner

  Hi Brianna M, We are so happy our Neptune Beach Branch is giving you a 5-Star experience. We strive to always be better and help our members as much as we can. Thank you for your feedback!

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  Ian Weldon
  5

  I love the service at the Vystar Neptune Beach especially Brandi McKinnon who always goes above and beyond and is super helpful!

  Response from the owner

  Good afternoon, Thank you for the 5-stars! We appreciate you taking the time to review us! We are glad that you were satisfied with our service and thank you for being a VyStar member.

• M

  Matthew Nguyen
  5

  This vystar is the best! Went in to apply for a credit card and remember this name, Rebecca Simmons. Super friendly representative and very knowledgeable with efficient service. This branch overall was very friendly

  Response from the owner

  Hi Matthew N, We're happy you enjoyed your experience at our Neptune Beach Branch and that Rebecca was able to help you with your Credit Card application. Our goal is to always make our members feel comfortable and as part of our family. Thank you for bringing this amazing feedback to our attention. Have an amazing day!

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  Funny Homes
  5

  Green ice cream place the people were very I really enjoyed my experience here if I can come here every day and have a great time that's what I would do is very very nice very very clean place everything was in order all around great experience

  Response from the owner

  Thank you for the 5-star review!

• J

  Justine Watkins
  5

  Preston exceeds my expectations with every interaction. He is knowledgeable, informed, and goes the extra mile to resolve every issue I have come to him with.

  Response from the owner

  Good morning, Thank you for taking the time to let us know how we are doing. We're very lucky to have teammates like Preston, and members like you!

• S

  Steve Morgan
  5

  Our family has been using Vystar for over 5 years for both our personal and business banking and we couldn't be happier. We love that the bank is local to Jacksonville and were thrilled when a branch opened up close by in Neptune Beach. A few months ago, I applied for an auto loan and started working with Preston Miller. I had a lot of questions throughout the process and was very pleased with how professional and personable Preston was; he would text me if he missed my call to let me know that he was working in area of the bank where he couldn't be on phone and then return my call after hours or even on his day off. Preston went above and beyond to ensure that I had all the information that I needed to be comfortable with my purchase. Even if the rates were higher somewhere else (which they typically are not), Vystar will always have my business for an auto or boat loan and I could only hope that I have the pleasure of working with Preston Miller again. I would give 6 stars if I could!

  Response from the owner

  Hi Steve Morgan, Thank you for the positive comments and for sharing your experience with Preston! We are proud to have teammates like Preston and lucky to have members like you!