VyStar Credit Union Moody Blvd, Palm Coast

VyStar Credit Union Reviews

• A

  Austen Burtnett
  5

  I was told to come to this branch by my old boss to set up an account. Every time I come in here I feel welcomed, the customer service here is amazingly impressive. Everyone here is so nice I would definitely recommend coming to set up an account and making the Flagler Beach branch your home branch.

  Response from the owner

  Hi Austen B, We are extremely happy our Flager Beach Branch makes you feel welcome and at home. Thank you for this amazing insight on our service. We strive to make are members feel comfortable and as part of our family.

• K

  Kimber Hall
  5

  Was happy when VyStar came to Flagler Beach. It was time to change banks so I stopped in. The staff at this Credit Union are really friendly including Charles who helped me set up my new account. If you are thinking of switching banks I highly recommend Vystar.

  Response from the owner

  Good morning, Thank you for the 5-stars! We appreciate you taking the time to review us! We are glad that you were satisfied with our service and thank you for being a VyStar member.

• J

  Jerrott Callarman
  1

  Worst bank ever constantly removes money from my account without explanation or notice and no one can fix the situations or explain why it happend or fix it, dont waste your time or money with vystar folks go to another establishment even bank of america isnt this bad

  Response from the owner

  Hi Jerrott C, We would like to apologize for your recent experience and sorry to hear you were less than satisfied with our assistance. We pride ourselves on our member service experience and the high-quality standards we maintain and would like to make things right. Please give us a call at 904-777-6000 or email us at [email protected] to discuss what occurred and how we might make it up to you.

• J

  JW Malone
  5

  Great staff at the Flagler Beach location, just don’t expect anyone to ever answer if you call, I had to use an alternative finance for my latest auto purchase as I couldn’t get anyone to answer the phone after trying for over 30 minutes around 2PM yesterday.

  Response from the owner

  Good Afternoon JW M, We're very sorry for the inconvenience. You're welcome to also call our Contact Center at (904) 777-6000, option 9, they are available 7 days a week from 7:00am - 7:00pm for additional assistance. We're happy you enjoy and always receive a a great service at our Flager Beach Branch. Feel free to email us at [email protected] to discuss what occurred and how we might make it up to you. Thank you for being a VyStar member.

• b

  barbara dighton-arnold
  5

  I love this bank they are always so helpful and nice in every branch and even when I call in.

  Response from the owner

  Good morning, We appreciate you taking the time to review us! We are glad that you were satisfied with our service and thank you for being a VyStar member.

• M

  M Lee
  1

  On 4/16/21 the manager "Charles Roman" at the Flager Branch was very rude to me. I opened my account a few weeks ago and they made a mistake (entered wrong SS) so I was not able to create an online account. After calling customer service I was told that I need to go to my local branch to fix it. When I got there, Charles told me that they need my social security card to fix it. I asked him if it's possible to use my driver's license so I can avoid having to drive home. In a rude and condescending tone he asked: "Does my driver license have a social security number on it?" Really? All of my experiences with VyStar has been very poor. They treated me like a file number and they did not value my business. I closed my account and went where they want my business. VyStar lost out on my funds and a car loan .If you value good manners and customer service, I would not bank here.

• H

  Harry Shiles
  5

  Very friendly branch. Everyone there was so welcoming and willing to help. Highly recommend.

  Response from the owner

  Good morning, We appreciate you taking the time to review us! We are glad that you were satisfied with our service and thank you for being a VyStar member.

• M

  Mr Allen
  5

  Best branch and most importantly the staff is the best. Best customer service hands down.

  Response from the owner

  Good morning, We appreciate you taking the time to review us! We are glad that you were satisfied with our service and thank you for being a VyStar member.

• R

  ROBIN WILEY
  5

  I just want to Thank Kathleen Kirkman for all her help with my accounts and having tremendous patients with my Husband and I. She went above and Be on. Helped us save a lot of money which on a fixed income means a lot. Telling all my friends and anyone looking for a place to do banking. Thank you again. She is at the Flagler Beach office Robin Wiley

  Response from the owner

  Robin, thank you so much for being one of the first members to review the new Flagler Beach branch. We are proud to have Kathleen representing us. We will always have your back! Please come back by and see us again soon.

• J

  JOHNBoy3181
  1

  Three months without a working system and still no mobile app. Changing banks.

  Response from the owner

  Hi JOHNBoy3181, The mobile app remains offline while our team focuses on rolling out the Online Banking system and its full features. However, with certain exceptions (e.g., mobile deposits) you can complete the same transactions you would in our mobile app by logging into online.vystarcu.org via your computer, tablet or mobile browser. We will continue to provide updates regarding the mobile app’s availability as and when we have them. We'd love to have the opportunity to fix any issue you may have had! Feel free to chat with us, reach out to 904-777-6000 or at [email protected].