VyStar Credit Union S State Rd, Palatka

VyStar Credit Union Reviews

• E

  Erskin Willingham
  5

  ,Kimberly she definitely help me out to the best of her ability and then looked out for me and made me very comfortable I appreciate her customer service and she is the best!!

  Response from the owner

  Good morning, Thank you for the 5-stars! We appreciate you taking the time to review us! We are glad that you were satisfied with our service and thanks for being a VyStar member.

• C

  Chris Elkins
  5

  Kristina Birkett did a awesome job took care of all my needs and will recommend her too everyone. Written for Keach Vinson ...

  Response from the owner

  Good afternoon, We appreciate you taking the time to review us! We are glad that you were satisfied with our service and thank you for being a VyStar member.

• D

  Demetrious johnson
  5

  The staff is extremely helpful and knowledgeable. Carlesha Smith is one of the nicest and most professional employees I’ve encountered..love doing business here

  Response from the owner

  Good Afternoon Demetrious J, We're glad you enjoyed your experience at our Palatka Branch. Carlesha and our entire staff are remarkable and are always willing to go above and beyond to help our members. We're grateful you took your time to provide this insight on your experience. Have a great day!

• J

  John Humbert
  2

  What a mess. This botched platform upgrade is inexcusable. Online & Mobile Banking is still down as of 5/18/2022. I worked in banking IT for 10-years (multiple banks) and I've never seen anything like this.

  Response from the owner

  Good afternoon, We understand how frustrating the Online conversion was, and we're sorry about the temporary outage for online and mobile banking. The online banking is now available for you to use. If you are still experiencing issues, please reach out to us through our Contact Center at (904) 777-6000 option 9 until 7:00 pm, and we will be happy to help you.

• D

  Diane Barnes
  5

  I would highly recommend Kristina Birkett she was very professional and went above and beyond answering my questions about the products VyStar and offers she really is one of the best.

  Response from the owner

  Good morning, We appreciate you taking the time to tell us about your recent experience. We are glad that you were satisfied with the service provided by Kristina, and we thank you for being a VyStar member.

• R

  R&J Towing
  5

  We have been thinking about moving over to VyStar and appreciate all the information we have been given by Kristina Birkett & Carlesha Smith they were so helpful.

  Response from the owner

  Good morning, Thank you for considering VyStar for your financial needs. We hope you will be deciding to join us. We are happy to hear that Kristina and Carlesha were able to assist you. We can’t thank you enough for taking the time to provide this feedback!

• l

  laynie mckinnon
  5

  Had a super great experience here with the help of Tyler. He made everything fast and easy and overall was beyond helpful.

  Response from the owner

  Good afternoon, Thank you for taking the time to let us know how we are doing. We're very lucky to have teammates like Tyler, and members like you!

• B

  Brock Bealsey
  5

  Service is great! Ms.Kimberley was amazing at helping get thru all my banking problems

  Response from the owner

  Good afternoon, Thank you for the 5 Stars! We appreciate you taking the time to review us.

• T

  Thomas Sykes
  1

  Still can’t access online banking for damn near a month. Try to go inside and there is a constant line of at least 20 people. Inconvenient is an understatement.

  Response from the owner

  Hi Thomas S, Since May 23, the new Online Banking platform has been available and accessible via your computer, tablet or mobile device at online.vystarcu.org. As of June 5, Internal Transfers are available. Within Online Banking, you are able to: *View your account balance and recent transactions *Complete Internal Transfers *Complete External Transfers *Schedule and pay bills *Send money to friends and family using Zelle® We'd love to have the opportunity to fix any issue you may have had! Feel free to reach out to 904-777-6000 or at [email protected].

• E

  Emily Gass
  5

  Kimberly is great! Very efficient! Notary/credit/change or address super helpful!

  Response from the owner

  Good morning, Thank you for taking the time to let us know how we are doing. We're very lucky to have teammates like Kimberly, and members like you!