VyStar Credit Union S Byron Butler Pkwy, Perry

VyStar Credit Union Reviews

• M

  Mary Draper
  5

  Lynn was very helpful in trying to solve an online banking issue for me. She forwarded technical issue to the appropriate person, and the matter was resolved very quickly.

  Response from the owner

  Hello, Mary! We're sorry to hear you were experiencing issues with the online banking. We're glad Lynn was able to get that taken care of for you. Thank you for the feedback and for being a member!

• r

  rich norris
  1

  Mobile banking app still not working correctly mobile deposits not working you no longer get an email or text message letting you know if your mobile deposit is pending, rejected it gives you no information at all once mobile deposit is made and no way to veiw deposits past or pending on online banking or mobile banking. I really need to find a better bank i'm sick of VyStar and their lack of transparency regarding their online and mobile banking issues the past two months.

  Response from the owner

  Hi Rich N, Both Online and Mobile Banking are currently available. We're more than happy to help you if you continue to experience difficulties. We'd love to have the opportunity to fix any issue you may have had! Feel free to reach out by chatting with us, calling our Contact Center at 904-777-6000 or emailing us at [email protected].

• J

  Jolene Wilt
  4

  Great staff love when I go if there help quickly only down side is that if you try and call them anytime of the day they never answer the phone it goes to the voicemail and they don’t call back after leaving your info but they are amazing when you go in person

  Response from the owner

  Good morning, We appreciate you taking the time to review us! We are glad that you were satisfied with our service and thank you for being a VyStar member.

• S

  Stephanie Johnson
  5

  Christine was such a big help for me today with all my needs … Even gave me an option to text her because I’ve got a busted ear drum so my hearing is muffled and hurts to talk so I thought this is amazing tool to offer ….

  Response from the owner

  Good morning, Thank you for the 5-stars! We appreciate you taking the time to review us! We are glad that you were satisfied with our service and thanks for being a VyStar member.

• p

  patrick West
  5

  Mrs. Lynn Davis was amazing from her professionalism to her awesome customer service she really made my loan process easy and stress free

  Response from the owner

  Good morning, We appreciate you taking the time to tell us about your recent experience. We are glad that you were satisfied with the service provided by Lynn, and we thank you for being a VyStar member.

• A

  Alex Pepmeyer
  5

  Lyne was super helpful! She helped me solve an issue with my account and Was very patient.

  Response from the owner

  Hi Alex P, We can’t thank you enough for taking the time to provide this feedback on Lyne's willingness to help! It is so great to hear she hit the mark with you!

• D

  Deanna Fluharty
  5

  No other bank could ever compare to VyStar. Their customer service their willingness to help in any way at any time is unbeatable.

  Response from the owner

  Good afternoon, We appreciate you taking the time to review us! We are glad that you were satisfied with our service and thank you for being a VyStar member.

• k

  kristel jankowski
  5

  Everyone at Perry Florida branch is so nice and helpful. Chris the manger is so understanding and helpful! My account was close due to freud and they were quick to help me understand what happened and how I could could provent it from happening again! Thank you for your service!

  Response from the owner

  Kristel, thank you so much for the kind review! Please make sure you follow us on Facebook. You can always send us a message there if you need anything. We will relay this to the staff and they will be grateful you reached out to let us know your situation is resolved. Please come see us again soon! We love working in Taylor County.