VSECU Essex Rd, Williston

VSECU Reviews

• K

  K LaFrance
  5

  VSECU is absolutely amazing to deal with - excellent customer service with fantastic web services, and typically the best mortgage rates available (and efficient processing). I've been with them 20+ years and totally recommend them. A huge shout-out to their exemplary staff for providing consistent A+ customer service. Thank you!!

  Response from the owner

  Thank you so much K! We really appreciate your review and your membership.

• C

  Carole Wageman
  5

  We have been members of VSECU for over 35 years. The leadership has been consistent in its careful approach to banking and the high level of communication with customers is excellent. I have never had a problem getting quick help with a problem, finding an answer to a question, receiving assistance with a new banking need (like a mortgage). Actually, we switched from a mortgage institution back to VSECU, not because the rates were better than the mortgage company (they were close but not better) but because the personal service we always receive was worth the difference. More recently I have been impressed with the fraud alert department. While I believe that this is a contracted service, I still trust that VSECU leadership has taken the care to get the best fraud avoidance service possible. The involvement in the community and the lives of fellow customers (heat, scholarships, financial education, etc) are some of the many ways in which VSECU feels like a unique part of the community. The staff have always been professional, caring, and knowledgeable. I do wish a branch were closer to our rural area. Right now, the nearest branch is a 30 minute drive. I use mobile banking a lot! I know arrangements have now been made with other local credit unions to share banking services but I have not availed myself of that service. Honestly, it seems confusing and I don't really understand how it works. Perhaps a "growing edge" for VSECU? Overall, we have worked with other banking institutions, but VSECU has been the best and I trust them. Thanks!

  Response from the owner

  Thanks so much Carole for the glowing review! 😍 Your membership is important to us. If you’d like to find out more about shared branching, we wrote a blog post to simplify it! https://blog.vsecu.com/how-does-shared-branching-work

• D

  Dot Brauer
  5

  I love banking with VSECU. We have been members for over 20 years and love the mission and the excellent customer service. We would recommend them to anyone.

  Response from the owner

  Thanks so much for the review Dot!

• T

  Trent Coletta
  5

  The ATM has always been open and hardly a line to use it anytime I've been there. VSECU website is solid without the annoying popups.

  Response from the owner

  Hi Trent, thanks for the review! It's awesome to hear that our Williston ATM is meeting your needs.

• C

  Craig Popkess
  5

  Until I left a major Bank and moved to VSECU, I never realized how pleasant banking and financial transactions can be. You should do yourself a favor and come to meet these folks!

  Response from the owner

  Thanks so much Craig!

• A

  Art Limacher
  5

  Been a member for many years! A++++ Never had a problem.

  Response from the owner

  Thanks so much for your review and your membership Art!

• R

  Richard Eitelman
  5

  Always friendly and the services are exceptional

  Response from the owner

  Thanks so much Richard!