Voyage Federal Credit Union S Kiwanis Ave, Sioux Falls

Voyage Federal Credit Union Reviews

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  Matt Planting
  5

  I have worked with Voyage credit union on my last 3 auto loans and I would not go anywhere else. They have been so awesome to work with Emily is great always makes sure I get the best rate possible explains everything in detail so I fully understand! She has been wonderful! I highly recommend using them if you aren't already! Best Credit Union in Town!!!!

  Response from the owner

  Thank you for the review, Matt!

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  Jeffery Tanner
  5

  My experience at Voyage Credit Union with my most recent loan has been phenomenal. I have done much business with them over the past 5 years. They have made loans to me on several occasions and have assisted me on both a business and personal level. It’s a relationship built on consistency and trust. Always a tremendous experience! The biggest reason these days—Emily Westrup. She is a rock-star who embodies the true meaning of customer service!! Seriously, I would be doing Voyage and Emily a disservice if I didn’t mention Her by name. Keep up the incredible work Emily!!! Thanks again.

  Response from the owner

  Thanks for the review, Jeffery!

• J

  Jon Brown
  5

  I can't recommend Voyage highly enough! We did most of our business at a different credit union for many years, but Voyage had a better rate when we bought a new to us car a few years ago. Emily reached out to us after that loan was written, and was able to save us quite a bit of money on other loans we had, and we ended up switching everything over. Since then, we've made a couple of vehicle purchases and Emily always makes it super easy. Easily the friendliest banking experience we've ever had. You cannot go wrong with Voyage.

  Response from the owner

  Thanks for the review, Jon!

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  Jesse Northern
  5

  Emily went above and beyond to help me with getting a quick loan. She sent an email to sign all the papers to make it convienent while I was at work and I picked up the check soon after. I recommend Voyage to anyone looking to get financing for a loan or just opening an account. Great team and they are always welcoming.

  Response from the owner

  Thanks for the review, Jesse!

• K

  Kat Kuhnert
  5

  Yesterday I went to the bank and made a deposit via the ATM and something malfunctioned so I called the bank and of course it was Sunday so it was closed. I reached out to Emily westrup via email and she responded within minutes stating she would look into it right away Monday and get it corrected. She emailed me this morning and advised everything was adjusted and deposit was confirmed. She has gone above and beyond for us. We have our vehicles, boat and ice castle financed through Voyage all at unbeatable rates. Emily is hands down the best banker we have ever worked with! I'd recommend this bank and Emily over and over for any of your financial needs!

  Response from the owner

  Thank you for the review, Kat!

• K

  Kaelene Brunz
  5

  I have been a client at voyage for almost three years! I appreciate how welcomed i am and how i am treated there! Emily has answered every question i have had. She has made everything so simple and made me understand everything. I love banking at voyage. I definitely recommend voyage to anyone!

  Response from the owner

  Thank you for the review, Kaelene.

• G

  G Darkow
  5

  We met Emily quite by accident and got to talking about what we all did for a living. Just so happened we were in the market for a new vehicle and had actually been preapproved for a loan…at almost double of what Voyage could do for us. Needless to say we went to Emily at Voyage Credit Union INSTEAD OF Wells Fargo where we had already been preapproved. Emily saved us 2% on a vehicle loan. Not only did we get one vehicle but two and the first was not an easy one as there were many “snafus” in receiving what we “thought” we were getting for a vehicle. Since we had the VIN# we were able to write the loan before we had the vehicle in hand. Once the vehicle arrived it was not what we were led to believe. So needless to say, she had a lot of things to do to get the loan reversed/changed without issues to us. Emily was amazing. We finally found two vehicles we loved and with Emily’s help on the loans we can finally look forward to driving our dream vehicles. Patience of an Angel. Thanks Emily

  Response from the owner

  Thank you for the review!

• K

  Kyle Consoer
  5

  We have been members of Voyage for many years. Brian was incredible to work with. He made getting an auto loan so quick and easy. I would definitely recommend him/Voyage FCU to friends and family in the future!

  Response from the owner

  Thank you for the review, Kyle!

• k

  kurtis brown
  5

  Weird that I am reviewing a bank but I came to them a several years back and have had an absolute amazing experience. Emily opened my account and to this day she still services it. She knows my name the moment I walk in and remembers details about me. I will never move from this bank as long as I live in the area.

• S

  Shane Sutherland
  5

  Been my Go-To Banking Institution for years. Emily and her experienced crew of Tellers go above and beyond each time I walk in the door. I can run my Business and my Life with Confidence, knowing that Voyage is on my side!