Vince Pascoe - State Farm Insurance Agent Mt Royal Blvd, Glenshaw

Vince Pascoe - State Farm Insurance Agent Reviews

• M

  Michael Mihuc
  5

  Vince's office is great! I'm so glad a moved back to dealing with a local insurance firm who knows who you are when you call. They review my policy and personal life changes every two years keeping me at the most competitive rates possible. Saves me a couple calls every few years comparing rates myself. These guys will listen to your needs and concerns without trying to oversell you, but still making you feel completely covered when you walk away. Thanks Vince & Team!

  Response from the owner

  Michael Thank you for the kind words and your business . We aspire to give every client the same satisfaction you have expressed today THANKS AGAIN .

• J

  John Boehm
  5

  Vince Pasco Agency is awesome. Every time I need something taken care of or even just a simple question the employee's are always Very happy to help. Everyone including Vince are wonderful to talk to. Over 28 years insured thru state farm.

• G

  Genka 2015
  5

  I had truly great experience getting my car insurance here! Daniel was very nice and professional and the whole process of my Out-of-State transfer went very fast. He walked me through the paperwork and set me up with a great quote. Thank you so much!

• m

  miles2 go
  1

  I don't know why I never left a review for this place 2 years ago. I would prefer to not even give this place 1 star. The staff had an accouting error on their behalf & because I thought they would handle the situtation, I never contacted my bank. Ended up screwing myself over when I went to the office after the front desk women hung the phone up on me & then Vince raised his voice at me like I was his own child. Worst customer service ever!!! I even called corporate to inform them of the issue however I'm sure nothing was done. Now I have Erie insurance & I love them! Better price & I have renters & life insurance thru them at a significant discounted rate! Extremely happy to know I made it thru that horrible experience with this office & I will continue to tell all my friends & family about the way they spoke to me. And I'm glad I could leave this review to warn others of the customer service, its about time! Response to the owners response: I did go into your office to speak to you about the matter. So no, I will not be reaching out to you directly because I still feel the same way about your company as I did almost 5 years ago.

  Response from the owner

  Hello Debbie, We apologise that your experience with our office was an unpleasant one. That is not the service level that we hold ourselves to. We always try to go above and beyond for each and every customer. I would love the opportunity to hear about your concerns directly, please feel free to contact us at your earliest convenience. Thanks

• X

  Xingxing Hao
  5

  Recently purchased a car and needed insurance. I received prompt response and their team was kind, patient, and knowledgeable. Many thanks to Danny and the Vince Pascoe team!

  Response from the owner

  Thank you for taking the time to share your experience Xingxing Hao!

• B

  Becky Grindle
  5

  I've been using Vince Pascoe and team at State Farm for a few years. Always very responsive making changes.