Vibe Credit Union Warren Rd, Canton

Vibe Credit Union Reviews

• A

  Air Mars
  5

  Great credit union. Nice staff. Muna was a pleasure to work with. My only gripe was I had to show proof of what I needed my loan for which prolonged my process but all in all, great experience.

  Response from the owner

  Hi there! Thank you so much for taking the time to leave your feedback. We appreciate it! Have a great day!

• V

  V Lovely
  5

  I have had the pleasure of working with Latoya Taylor twice since I have opened my account and she has been amazing every time!!! She needs to be promoted to the next position because she is fantastic at what she does. Seriously. I promised her I would send her flowers and they are coming, girl! I was with U of M credit union and I thought vibe wouldn't be on their level, but how wrong I was! U of M sucks! Go with Vibe! Their personality matches where they work! Thank you Latoya! :)

  Response from the owner

  Hi there! We are so happy to have you as a member, welcome to the Vibe family! We'll be sure to pass your kind words along to LaToya. Have a great day!

• V

  Viki Sam
  5

  Great communication very competent and very friendly. Thank you Muna you were fantastic!!!

  Response from the owner

  Hello, Viki! Thank you for being a member!

• M

  Michael Hayden
  3

  ATM works to not charge credit union accounts but when I tried to break a few 20's into 10's through the tube system and they refused unless I had an account with them. Is that not what a bank does? Is this a new covid policy? It was not made clear to me. My credit union is rather far away since moving but I dont think I will be considering this establishment.

  Response from the owner

  Hi, Michael! We appreciate your feedback. We would be happy to welcome you as a member, so you can conveniently accomplish your banking closer to home. You wouldn't need to close your other CU account, either. If you have any questions, please reach out to us at 248.735.9500. Have a great day!

• K

  Kcar
  1

  Horribly rude. Extremely unprofessional. Do not recommend.

  Response from the owner

  Hi there! We are very concerned about your experience and like to learn more. Please give us a call at 248.735.9500. Thank you!

• M

  Maxx Lackie
  5

  Never had a problem with this bank. Great people! They ask how you are doing and seem to listen. My card had gotten messed up , just from use. And they were able to print me one right there, I thought I would have to wait a week and get it in the mail. Very nice building, things are clean and presentable.

  Response from the owner

  Thank you for the review Maxx. We're glad we were able to help you out with our instant issue debit card service. Now you can go shopping this weekend! :-)

• C

  Chris Gamblin
  1

  A terrible place to bank with... Their loan officers treat you like animals amd demand information about personal spending. They had the gall to ask how much we spend on everyday items including food, gas, cigarettes, and much more. They do not care about anyone or anything other than taking your money every chance they get with outrageous fees and charges. I had someone drop off our house payment and they demanded his drivers license even though they do not bank with them or are on our mortgage. They asked them personal questions as well. They also sell personal information gathered in cases like this. Your personal information is not safe once these people get ahold of it.

  Response from the owner

  Hi Chris! We appreciate your feedback. We do not sell personal information, and we are very concerned about your experience. Our Connection Center Manager, Candy, has reached out to you to learn more. Please give her a call back at 248.829.1525. Thank you!

• J

  Jessica Washington
  3

  I’ve been banking with Vibe Credit Union for a few years now and my only issues are lack of advancement. It seems like everything has to be done over the phone. I bank with Navy Federal Credit Union as well and receive more incentives and benefits.

  Response from the owner

  Hi, Jessica! Thanks for taking the time to leave your feedback. We are very interested in your experience, as we are currently using many technological advances in banking such as online/mobile banking, mobile check depositing, Tap-to-Pay, and much more. Call us at 248.735.9500 if we can further assist you. Have a great day!

• A

  Alexandria Tusek
  1

  Vine’s banking app is the WORST. Good luck successfully depositing a check without a million errors and having to try over and over again.

  Response from the owner

  Hi Alexandria! We're very concerned about your experience with our Mobile App, and we'd love to help you successfully deposit the check. Please give us a call at 248.735.9500. Thank you!

• c

  carolyne Herrera
  5

  The service here is unbeatable. The employees are friendly and are amazing with communication. I’ve never once had a problem that they haven’t solved!

  Response from the owner

  Hi Carolyne! Thank you so much for your kind words. We appreciate your membership!