Veterans United Home Loans of Auburn Auburn Folsom Rd, Auburn

Veterans United Home Loans of Auburn Reviews

• C

  Cristian Castaneda
  5

  It was a great and easy process, wendy and her team were very helpful. I had a good first experience.

• L

  Lisa Hankieson
  5

  Ali & her Team were great!! The process was smooth and stress-free. We had to pinch ourselves it was so smooth.

• D

  Dennis Kandel
  5

  Clear and easy process to follow. Communicated often. Friendly Service.

• C

  Charles Rice
  5

  As a military veteran, finding and purchasing a home can be an arduous journey filled with stressful ups and downs. Veterans United, and it's staff, helped to give us peace of mind during the oftentimes complicated process and led us to a successful loan agreement and our forever home. Put your trust in Veterans United!

  Response from the owner

  We appreciate the kind words! It's great to hear that your loan team provided a great customer service experience. Thanks for your review, and congratulations on your new home! - JD, Customer Service Representative

• A

  Anthony Durante
  2

  Veterans United responded quickly to our request for a refinance but the interest rate was much higher than our current rate and the closing costs were close to $20,000 despite the fact that we have around $200,000 of equity in our home. This is no way to "serve" veterans.

  Response from the owner

  Hi Anthony, I am sorry to hear this. It sounds like there is a bit of confusion regarding your Cash-Out refinance, and I apologize if we didn't make the process clear to you from the get-go. That's on us. However, I'd like to take this opportunity to clarify that we work with clients with all kinds of financial goals, and we would never pressure anyone to refinance, or into anything for that matter, unless it is in their best interest and aligns with their goals. Of course, if you have additional questions or concerns, we are absolutely here to help. You can reach us at 1-800-212-5200 or [email protected]. We're in the office from 9 a.m. to 5 p.m. Central Time. If contacted outside of business hours, we typically respond the next business day. Take care, Claire, Client Relations

• J

  Jesse Kasper
  5

  Veterans United Home Loans was amazing to work with. They were always prompt with answering whatever questions I had and whenever they needed any information, their instructions were clear and easy to follow. The application and ensuing mortgage loan process was clear and easy to follow. I would completely recommend Veterans United to anyone!

  Response from the owner

  Thanks, Jesse! We appreciate the 5-star review and recommendation! - JD, Customer Service Representative

• J

  Jesse Martinez
  5

  Veterans united made buying my first home incredibly easy. They help you step by step through the entire process and are always a phone call or text message away if you need anything. I would recommend to any first time home buyer! 10 out of 10

• K

  Katelyn
  5

  They are so helpful, ready to assist with the loan process however they can. They work to make it easy and fast, with little stress.

• S

  Sestlavie Bridges
  5

  Wendy and Samantha were AMAZING! The process was smooth and painless. Great job ladies! What an amazing Team!!

• M

  Manuel Maddox
  5

  Purchasing a house nd preparing to move can be stressful process. Veterans United made the portions they were associated with great, transparent, and easy.