VeraBank E Tyler St, Athens

VeraBank Reviews

• A

  Alessandra Superpadrisima Garcia Garcia
  5

  I have been meaning to leave a review but always forget to. The staff is always nice. Especially Maribel Garcia. It was raining today, pouring and one of the well dressed gentlemen came and told us to take the time we needed. Then said here this is for you and handed me an umbrella. I just stood there and didn't get to thank him because I was caught off guard. Nobody usually gifts me anything. Thank you so much sir, it really helped keep me and my kids dry. They really do have the best customer service. That actually meant a lot to me, because I don't know if they over heard me saying I needed an umbrella 🥰

• J

  Joel Hernandez
  1

  Terrible service and unnecessary charges, I highly recommend do not bank with them.

  Response from the owner

  I’m so sorry to hear that you are unhappy with your VeraBank service. Please send us a message with the best phone number to reach you so we can follow up with you offline. We can be reached by email at [email protected], by phone at 877-566-2621, or via live chat on our website and app.

• D

  Daniel Young
  2

  Unbelievably long wait to speak with someone on the phone. Highly aggravating

• D

  Destinie Vega
  5

  The Athens branch has the best people. Always so friendly always so helpful and very professional. Ive never had a bad experience in the 6+ years ive been using this bank.

• *

  * H
  4

  This bank is easy to work with and you can reach someone all the time with no wait times. The draw back is they have high interest rates on land loans and will not refinance.

• L

  Leslie Whitfield
  2

  You’re not loyal to your customers, as soon as I find the time I’m leaving VeraBank.

  Response from the owner

  Oh no! That’s not what we like to hear. Please send us an email to [email protected] with details and the best phone number to reach you so we can follow up with you offline.