Van Horn Ford Lomira East Ave, Lomira

Van Horn Ford Lomira Reviews

• M

  Matt Ebersole
  5

  Nate provided a great purchase experience. The team was fast and professional. Very pleased with the experience!

  Response from the owner

  Matt, thanks for giving Nate a shoutout! We're happy your purchasing experience was efficient and seamless.

• P

  Patty Schwendtner
  5

  I had an emergency on the on the way up North. I was picking up a relative to attend funeral services for two family members who have passed away. I was able to get my car to the Lomira exit and there I saw Van Horn. I explained my situation and they were able to help me out on the spot. 3 hours after my arrival I was on the road again and feeling very safe in my repaired vehicle. They were awesome and very understanding of my situation. I would definitely patronize them again when in the area.

  Response from the owner

  Hello, Patty! We truly appreciate your review for us. We set high expectations for ourselves so it’s gratifying to hear you had a good experience with us, even though the circumstances were not the best. Thank you for trusting us - Van Horn Ford of Lomira

• J

  Joseph Rinzel Jr.
  4

  Van Horn Ford of Lomira has a relaxed environment and Nate Stadelmann, my sales consultant is friendly, knowledgeable, and wasn't pushy at all. Buying a used truck was fluid and transparent.

  Response from the owner

  Joseph - What a great review! We are happy to hear that Nate made your car-buying experience straightforward and simple. Thank you for coming to Van Horn Ford of Lomira for your new-to-you truck!

• K

  Kevin Eichmann
  1

  They have a add for a 2015 Lincoln MKT they add state's 25 thousand miles on it. I called the dealership and they said 25 thousand miles on it. Then I went there took it for a drive and came back sat down with the salesman and he gave me the paperwork of a report that states it had close to 200 thousand miles on it. They are selling it lieing to people to come in and I called myself to a place that worked on car and told me and my wife that yes it is very high miles. So this place needs to take the add down stating 25000 mile's. Be careful

  Response from the owner

  Thank you for taking the time speak with me on the phone. We were unaware of the mileage discrepancy on this vehicle when we took it in on trade. Since you brought this to our attention it is no longer for sale. Please feel free to contact the General Sales Manager, Eric at 920-269-7500.

• N

  Nathan Stadelmann
  5

  Quinnten made this car buying experience the most efficient and painless car buying experience of my life. He was knowledgeable, understanding, and very friendly! I will recommend all my family and friends go and see Quinnten for their car buying needs. Thank you!

  Response from the owner

  We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us, Nathan! - Van Horn Ford of Lomira

• R

  Robert Redman
  4

  Everything went great working with Bryan. Wasn't pushy at all, informative. Knew what I wanted and just help me gather the information and details I needed, didn't try pushing other vehicles on me, just was there as a helpful tool when making my decision. Very responsive was able to contact when needed

  Response from the owner

  Great to hear! We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us, Robert! - Van Horn Ford of Lomira

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  Jaclyn Yesko
  5

  I started going to Van Horn by chance with an internet search after a terrible experience working with Bergstrom. I’ve been incredibly and increasingly impressed with Van Horns service department and their team. It’s an awesome thing to find such great customer service in today’s age and it does not go unnoticed, so thank you!!! I didn’t even purchase my vehicle with you guys and I’ve certainly been treated as if! Thanks for going the extra mile for your customers!! You guys are rocking it ;)

  Response from the owner

  Thank you, Jaclyn! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, so it's great to hear that you had a good experience with us! - Van Horn Ford of Lomira

• M

  Mike Stone
  3

  The sales person i delt with Bryan did a good job, seeing as how it was a Ford dealership and they were selling me a Toyota. I can understand a few gaps in knowledge about an unfamiliar product. However the person I delt with that told me what my trade would be, Erick I believe his name was, almost lost my business. Not because I felt the trade allowance was unreasonable but because his overall attitude twords the sales person and I,was what I would consider hostile. He yelled at my saleaperson in the showroom, and threw a fit when I attempted to lobby for more money for my trade. In fact, the only reason I proceeded with my purchase was because the vehicle was exactly what I was looking for. I will say I never really felt pressured to buy any extras (warranty, gap, ect) and the finance guy I worked with did a great job as well. I am overall pleased with my purchase just wouldn't go back due to how I was treated by that sales manager.

  Response from the owner

  Mike, Thank you for taking the time to review your recent purchase. While we are happy to hear you found the right vehicle, we are disappointed to hear the overall experience wasn't perfect. Our Platform Director Brad Knight is attempting to reach out to you in hopes to rebuild your confidence in our dealership. Thank you for your business, we look forward to hearing back from you.

• S

  Sherrie Vohar
  5

  Our salesperson, Rob Olsen, was very easy to work with. Very informative, low pressure and a pleasure to deal with. We purchased our last two vehicles from Van Horne and were happy to purchase another car from them today.

  Response from the owner

  Hi, Sherrie! Thank you for taking the time to leave us your response to our Staff's outstanding customer service, we really appreciate it! - Van Horn Ford of Lomira

• B

  Bonnie Dominski
  5

  This was the best & easiest car buying experience I ever had. Quinnten Endl explained to me in a easy to understand way, the features on each SUV I had an interest in. He was not pushy, has a wealth of car knowledge and patiently answered all of my questions. After a test drive I was sold on the 1st one Quinnten thought I would have the most interest in. Even though I decided to buy the 1st one I fell in love with, Quinnten said I should test drive a different model just to make sure. He cared enough to make sure I was making the right decision. The dealership was clean and well taken care of. Many cars to see at this location but I would suggest talking to Quinnten before you go out there. He will find out what you are looking for and have it ready for when you arrive. I definitely recommended Van Horn of Lomira and Quinnten Endl to guide you to your next car purchase.

  Response from the owner

  Bonnie - "This was the best & easiest car buying experience I ever had" makes for a fantastic review. We love to hear that Quinnten worked with you to ensure you found exactly the car you wanted. Thank you so much for sharing such wonderful feedback about our service and facilities! All of us at Van Horn Ford of Lomira are so glad that you're a satisfied customer. Safe driving in your new vehicle.