Valley First Credit Union N Central Ave, Tracy

Valley First Credit Union Reviews

• B

  Brandon Davenport
  5

  The valley first Bank is a good bank and are fair and accommodating. And the staff trys hard as well

• L

  Lawrence Rodriguez
  2

  My girlfriend has to call and make her payment every month. She sits on the phone on hold for 20+ minutes every single time and most times they do not answer. It’s a joke that these people expect your money but have failing services.

  Response from the owner

  Lawrence, we have many payment options that are more convenient than calling in. Please visit https://www.valleyfirstcu.org/make-payment for all the payment options.

• E

  Erica Dickinson
  5

  The customer service is amazing g, very friendly staff know you by name. Love the extras you get for banking there. Wouldnt bank any where else

• l

  loretta scott
  1

  Horrible place, I received two flyers at different times that I was pre approved for a loan so finally after the 2nd time I decided to call, I spoke with a gal that took my info over the phone put me on hold then said they were not able to help me after all, the very next day The office manager sent me a email stating that I was pre approved and I can proceed with the loan, so I went down to the Central location in Tracy Ca with all my necessary paperwork that she email me to bring in, all paperwork was a go, that was Tuesday, Wednesday I got a message from the manager to please call her, Thursday which is today I called her and they denied me the loan because they said they couldn’t except my Income from my uber/lyft job $700 a week, okaaaay... it’s a good thing I was not going forward after all because they added an additional year for me to pay it off so I guess things work out for a reason, my problem is why would this office email me back wanting my business only to not once but twice turn me down, my credit score is excellent, I have 3 part-time jobs, and have been employed with In-Shape city for 21 years, not sure what else they were looking for, I would not recommend this place to anyone:( 👎👎

• T

  Tommy Williams
  1

  Constantly double charge payments and do nothing about it once the issue is brought to their attention and state, “ok, the issue has been taken care of.

• A

  Adelina Benzie
  1

  I haven't even made my first payment yet and I already hate this place.

• J

  Joshua Wright
  1

  Machine took my card when I tried to deposit my checks and didn't even deposit them. I highly suggest do not let this be your bank.