USA Mortgage Woodcrest Executive Dr, St. Louis

USA Mortgage Reviews

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  shawn565
  5

  Charitti was a friend from the start not just a person on the phone. She is very understanding and explains the details of the loan process very well. She is very competent in all aspects of the loan and providing what the underwriters need to get you qualified. She made what for me would have been a unpleasant experience into a very pleasant one. Thank you Charitti !

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  Alicia Szostak
  5

  As first-time home buyers, we had absolutely no idea what to expect going into this. Morgan made the process fun and exciting as well as stress-free! She was always there for us whenever we had any questions and broke everything down so that we had complete confidence in our decisions. Morgan's insight and knowledge along with her easy-going and humorous personality made for the perfect match. We honestly couldn't have done this without her!

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  Maudis Ward
  1

  USA MORTGAGE is a joke. They only approved and help certain kind of people.

  Response from the owner

  Hi Maudis, Thank you for taking the time to review your experience at USA Mortgage. We are sorry that your experience with us didn’t quite match your expectations. We would like the opportunity to investigate your feedback further. Please contact us at [email protected] to let us know more about your experience.

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  Michelle Ernsdorff-May
  5

  Jack always provides a positive experience. He goes above and beyond in communicating next steps and expectations. He provides thorough information to ensure we were making the best decisions for our future. He also makes the close process very easy. We have been really lucky to have a dedicated professional working on our behalf during such an important decision-making process.

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  Spencer Frendt
  5

  Tim's responsiveness and level of service were outstanding. While other lenders I initially tried to use took hours, or even days, to respond when time was of the essence, Tim always answered his phone and email immediately. As a first time home buyer, he was very helpful in walking me through the loan process and he was always available to answer my questions, and even attended my closing. His team was speedy as well and we had no issues closing on time. I would not hesitate to use Tim again!

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  Kory O'Laughlin
  5

  Chad and his team were great to work with. Chad was always available to answer my never ending questions. They made the refi process super simple!

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  Joyce Neumann
  5

  From the start USA Mortgage made me feel important and taken care of. They were very professional, responsive, and knowledgeable. I enjoyed working with them and got a wonderful mortgage just right for my needs.

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  Kyle Williams
  5

  Rory and his team of professionals were absolutely amazing to work with! Below are the things that I enjoyed the most: - Available by various modes of communication - Always readily available to answer any questions I had - Provide numerous tools to assist in my decision making as we proceeded through the loan process - Genuinely friendly team - Did everything in their power to ensure I was a top choice during contract selection process I would recommend Rory and his team to anyone looking for a loan! Thanks, Kyle

  Response from the owner

  Thanks for the feedback, Kyle!

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  Madi Brown
  5

  I recently refinanced my home. Paul Walker was my Mortgage Banker. He is the type of person that cares about helping his clients out as best as possible. He stepped out of the box several times for me and for that I would like to say thank you. I highly recommend working with Paul.

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  John Brown
  5

  Larry is a great rep and definitely goes the extra mile to get you what you want. He helped in every stage from start to close and the house he got us into is amazing!