University of Kentucky Federal Credit Union Meijer Way, Lexington

University of Kentucky Federal Credit Union Reviews

• A

  Amir Nikou (Lex House Buyers)
  5

  Great service, we are a local real estate firm and have a business account with UKFCU. Most if the times use this branch as it’s the closest to our office.

• B

  Buddy Tyree
  1

  Very rude customer service. If someone is trying to pay you 5700 dollars in one visit, be nicer to them. I am glad I am done with this bank, and I will never use them again.

  Response from the owner

  We sincerely apologize for your experience. This is certainly not the standard of service we strive for. Please know we have shared your feedback with the appropriate departments.

• J

  Jocelyn Roman
  5

  Molly was awesome. I needed to open an account 15 min before closing time. She was very helpful, pleasant and friendly. I appreciate their great customer service. I made a great choice choosing this bank and make it my primary banking source.

• S

  Samantha Porter
  1

  I don’t think I have ever gone through this locations drive thru and met a nice person. Always make me feel like such an inconvenience. It’s a longer drive, but I’m better off going to the location in Hamburg. At least I know they are nicer there.

• R

  Robert Beebe
  1

  I was disappointed with this location. We sat there waiting for someone to come to the monitor, and someone else after us was waited on before we were. I pressed the button several times and finally sent an empty container. Someone finally came and said we had to go to a different branch for notary. Very poor service.

• S

  Sanford Ralsten
  3

  Nice people and nice place but heaven help you if you need phone assistance. The recorded hold advertisements go on and on and on and on and on and on and on and on......

• V

  Vicki Gatz
  5

  I love UKFCU! It has a small town feel but all the services of the big national banks.

• m

  marcia hurlow
  5

  Helpful, full service branch of this federal credit union.