United Merchant Services | POS Systems | Smart Terminals Copley Dr, Diamond Bar

United Merchant Services | POS Systems | Smart Terminals Reviews

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  Jeffrey U
  5

  Company is great!!! Easy to deal with the reps. JR Lee & Kris are absolutely wonderful. I have shopped around for better rates but United Merchant rates are the lowest in the industry. Give them a try & you will not regret it.

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  Edward Lee
  5

  Credit card and payment processing can be a bit overwhelming but UMS never fails to disappoint with competitive prices and great customer service. This California branch that we work with is professional and always ready to help. I would highly recommend this company if you are looking to get a good deal on processing and run your business more efficiently.

  Response from the owner

  Thank you Edward for sharing your feelings about us not letting you down! And allowing us to serve your business. We look forward to nothing but the best.

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  Foxwood23 Li
  5

  I have been with United Merchant Services for many years and their service is top-notch. The customer service at their Califonia branch is very prompt and courteous and very responsive to my concerns and issues. I have used other merchant services and I always had problems in getting my issues resolved in timely manner. I own a coffee and sandwich shop with very concentrated customer basis at particular times throughout the day with many transactions and my POS system and credit card charge approvals are “must”, I am very pleased with their service. I could call UMS anytime with my questions and concerns and I always get reply back within couple of hours. I would recommend this merchant to anyone who is looking for competitive price and great setvice.

  Response from the owner

  We appreciate your words on our prompt service and responsiveness. Giving our partners a peace of mind is what we strive for, so thank you! We look forward to continuing our quality of service.

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  Fabio Park
  5

  We own a few different businesses and we have always opted to go with UMS. Their customer care service is great. Always responsive and attentive to our needs. JR and Rick are great went it comes to answering to our issues/needs. Greatly recommended.

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  JC Pompey
  5

  Payment companies can be a pain but United Merchants makes it easy. The prices are fair, customer service is great, and system is easy to use. You will not regret using United Merchants!

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  June Paek
  5

  I'm satisfied with the punctuality and promptness of this merchant services because they are available when I need help. Also they are friendly. Working with them for some time, I'd recommend them to my friends and family.

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  kevinyoungkim maria
  5

  they have work with me on personal level to make sure I am happy with their service 100% satisfied and they do not treat you like just a number like other companies..... JR thank you for everything...

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  kyunyo yim
  5

  Name is. Jay r & Rick. those guy. soo good. they. so kind and hard work. I really like it

  Response from the owner

  Thank you Kyunyo, on behalf of our payment advisers team. We appreciate your business.

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  Ezzy Choi
  5

  Great service, staff was very helpful and quick :)