Store Directory > Installment Loans Near Me > California > Diamond Bar > Prospectors FCU
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Credit union

Prospectors FCU S, Diamond Bar

4.6
(6)
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Phone:

+1 909-396-9688

Website:

https://www.prospectorsfcu.org/

Address:

1310 S, Valley Vista Dr, Diamond Bar, CA 91765, United States

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    Prospectors FCU Reviews

    4.6
    6 Reviews

    • L

      Lady SnowBlood
      1

      They appear to be helpful yet make so many mistakes it almost seems like they procrastinate and "forget" to do their job. Ive had weekends ruined, out of state trips ruined, ive had autopay bills that doubled because their replacement cards werent properly activated. All in all it is a "decent" bank, however, some of their staff who are polite and sweet as ever, are incompetent and unreliable.

      Response from the owner

      Lady SnowBlood Receiving feedback on our performance is always a critical part of our ability to grow our member care, now and in the future. It is nice to hear that we are “polite and sweet as ever,” however, we recognize that there were some serious issues with your credit union experience both communicative and procedural. Your member experience must have been truly infuriating and we apologize for all the inconvenience we have caused you. If you wouldn’t mind, it would be truly helpful to discuss your experience further to learn from all our mistakes and at the very least review any of the charges that you may have incurred as a result of our mistakes. We understand that your identity may be something that you would like to keep confidential. So, if you are okay with sharing more information please call us and ask for our “VP of Operations” and introduce yourself by your pseudonym. She will be expecting your call. Thank you for taking the time to share your member experience. We welcome more details to further rectify your situation.

    • R

      Rosellen Brown
      5

      Have done business with prospectors for over 40 years. They are always responsive and helpful. They have consistently lower rates for loans. Much easier process than banks.

    • N

      Nss S
      5

      Excellent customer service and staff always friendly and helpful Tillo has always been very kind and helpful

    • M

      Michael Thompson
      5

      Extremely helpful and friendly Alexcis was extremely helpful with the several banking issues that I had today! She went above and beyond !

    • A

      Armando Sandoval
      5

      Customer service above all!!! See Flora in the loan department.

    • M

      Martha Cervantes
      5

      We are with Prospectors FCU For 28 years They are the best there is in attention and Service They make us feel like family Without more !! ’ EXCELLENT SERVICE *****

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    FAQs

    • 1. How Can I Get Connection With Prospectors FCU?

      Simply dial this phone number +1 909-396-9688. You can also search through their website and submit your loan details online.

    • 3. How to Secure a Loan at Prospectors FCU?

      To get the loan you need, you can search through their website and submit your loan details online. If you are searching for payday loans, you can click here for more details.

    • 5. What to Do if I Can Not Pay Back My Loan?

      Kindly talk to your lender if you feel it hard to repay the loan on time. Different lenders have different solutions to payment respite. Please go over all details before signing any loan agreement.

    • 2. What Is the Site Of Prospectors FCU? How to Access This Site?

      Prospectors FCU is situated at 1310 S, Valley Vista Dr, Diamond Bar, CA 91765, United States. Just refer to the map below and find the most convenient way to access it.

    • 4. Is Prospectors FCU an Agency or a Lender?

      Prospectors FCU is a Credit union. To make your lending process smooth and quick, we can link you to a large pool of honest lenders over the internet. You can visit our platform to get a fast personal loan with no hard credit check.

    • 6. Does Prospectors FCU Offer Bad Credit Loans?

      Yes, but if you want to higher your chances of getting approved, you can turn to our broker service! Just turn to our online service to secure a long-term installment loan even with your low credit scores.