United Leasing & Finance E Morgan Ave, Evansville

United Leasing & Finance Reviews

• J

  Jaime Rodriguez
  1

  I would never do business with this company again. We have several commercial loans with United Leasing. I have been trying to get a payoff letter from them for over 5 days now! This is very close to costing me a sale and tens of thousands simply because they can’t tell me what I owe! This should not be this difficult nor thus frustrating!!

  Response from the owner

  Hi Jamie, Thank you for taking the time to leave us a review. Your feedback is important to us and we rely on hearing from our clients to ensure we're doing a great job. As you shared in your review, this was not the case for you, and for that, we apologize. Our customers are the heart of our business and we understand you're feeling disappointed about the slow response time to receive your payoff. We would love to discuss this with you further. Please send us an email [email protected] with your account # so we can reach out to discuss. Thank you, again, for taking the time to share a review with us.

• J

  Jeffery Poland
  1

  I don't have a lot of experience with this company however I'm seeing a lot of fraudulent accusations from other clients makes one Wonder why people invest their money with a person that has a title of a broker. I have been gainfully employed through that company before and seem to be pretty straightforward for me. And actually quite profitable.

• A

  Anthony Bailey
  1

  I pay on time, and over payment every time. Never had an issue until this year when started charging me fees for calling in and asking for my loan balance, they won't display what you owe. Its pretty ridiculous and greedy. I'm going to do some legal research into it.

• k

  ktownsfinest26
  1

  I work as an internet sales manager with a dealership outside of Houston. We received an inquiry on an F150 and sent out pricing and what was asked. Came back a couple days later stating (via email) they wanted vehicle...went back and forth to get all things together...in this crazy market to hold a vehicle is very tough, but through conversation and emails we stated we would lock it in even though money and paperwork still needed to be transferred...long story short 2 days past without the required docs needed as discussed...then upon a conversation finally with one of the loan processors, it was mentioned we would get that info, but due to weather they had not sent it...today we finally get an email stating there deal did not go through and we can go back to sell the truck...very poor business on that aspect. They will not be retained as client.

• T

  Trevor Forbes
  1

  It's almost incredible how primitive their website is. The site doesn't even tell you your balance or due date. There was an absurd dispute where the first payment isn't included in the booklet. They don't have any idea what they are doing. Avoid this place and get a real lender. UPDATE: Additionally, they do not report your loan to credit bureaus, unless you fail to pay your loans. Since I only found this out multiple years into the loan, my credit age and history will not get credit for this loan. Just another reason to avoid this company! UPDATE: This company charges late fees and never notifies the customer. AVOID AVOID AVOID!

• J

  Joey Conti
  1

  Almost comically outdated customer service. It is now 2021; you can monitor, track history, and make payments online for your bills, subscriptions, and literally anything under the sun that costs over $1000... Unless you finance your car with United Leasing and Finance. I have called multiple times over the last two years and the answer is always: "We are working on it, but can't tell you when it will be available." Deeply frustrating.

• B

  Brittney Gaddis
  1

  I am a new customer with United. First of all I received my information in the mail after my first payment was due, so I had not even been able to find out how to make a payment before I received the mail. I made several calls to different voicemails at United and no one returned my call. Secondly, there is no option to check the balance of your loan online OR to make an additional principal payment. I’ve never dealt with a lender that didn’t have these options via online banking. Overall the place so far definitely feels like they don’t have their act together. I’d definitely chose someone else at least with a better online banking platform if I was given the opportunity.

• J

  Juan Quiros
  1

  This is my first negative review of any business. I had bought a car through them, and when the vehicle was totaled, I owed a certain amount. I was sure I had paid the amount through payment installments (I'm a busy resident doctor). I get a call from someone there, and he says "I'm pretty sure you owed 2-3 payments more, but just working from memory here; would you like to go ahead and pay it." I asked him what was the balance, and stumbling over his words, he says "I'm not sure and my computer is down here, let me get back to you later." Talk about sketchy and dishonest. Need I say more?

  Response from the owner

  Mr. Quiros, We are concerned over your review, as we've been working with you for quite some time to make arrangements to pay off your account. An associate from our company left a message for you today to resolve the unpaid balance. She is able to provide you with the specific details on what is owed. Please phone back at your earliest opportunity. Thank you.

• S

  Shelby O'Nan
  1

  I would NOT recommend this company for any type of loan. I made a payment on my 2013 RAV4 which was $320 a month, they tried taking out 1.2 MILLION dollars of my checking account. When I called in about the issue they told me it was a "common error". A year later they tried to take out two car payments in one month. I have never dealt with a more unprofessional company in my life. BEWARE OF THIS COMPANY!!!!

• C

  Christina M
  1

  Archaic website with NO way to see how much you owe for your next payment! The least they could do is keep up with the times and design a website for payment that doesn’t look like it belongs in 2002. You can’t even see/print your invoices when you log into your account online. So what exactly is the point with having a login at all??? FIX THIS!

  Response from the owner

  Thank you for the feedback, Emilia. We are working on a solution that includes an easy website user-interface and access to invoices.