United Heritage Credit Union W Slaughter Ln, Austin

United Heritage Credit Union Reviews

• A

  Alison Verna
  5

  I just joined recently and am so glad to be a new member! Every single person I have spoken to either in person or on the phone has been incredibly kind, pleasant, professional, and extremely helpful. Coming from someone who works in Quality Assurance at a call center, all of the staff on phones are exceptional! I have felt genuinely valued as a member and highly recommend this credit union. Thank you!

• T

  Thomas Mahoney
  5

  They refinanced our mortgage and it was the best experience I've ever had with a lender. Would recommend.

• F

  Fairy Philosophy
  1

  Great at first until they start charging you fees left and right. Been with them three years and it's been the worst banking experience I've ever had. You get the occasional helpful person but most lie to you and don't take responsibility for UHCU's mistakes.

• E

  Eddie G.
  5

  Great place for banking with super friendly and fast employees that will do their best to answer all your banking question.

• L

  Liz Beth
  5

  I have found them to be very helpful especially in this day and time of skimming cards and fraud. The employees are quite professional and responsive. I also enjoyed the cappuccino machine.

• A

  Anastacio Marquez Jr
  5

  Excellent customer service and very efficient.

• J

  Janah Del Gatto
  5

  Very pleased with their services. All fees are much less then all of the other banks I have used over the years. I wish I would have joined sooner!

• C

  Clint
  5

  I've been a member of UHCU since 2013 and never plan on leaving. They accommodated me since the beginning when I was in a tough financial spot with little income and no other banks would allow me to open an account. I even moved out of state for over a year and had no issue with utilizing the shared branch network. I just recently financed a newer vehicle with them at a lower rate than the dealership's financial department could secure with more favorable terms and couldn't be happier. Thank you UHCU and specifically Christina Rosas for making the whole process so seamless!

• B

  Blossom Flower
  5

  I Love Banking With UHCU They Are Best Credit Union 😊

• L

  Libby Jackson
  5

  I just recently opened my account with Priscila Cirigliano and I can not be happier about my experience! I just went through receiving a fraudulent job opportunity, which left me in major wreckage with Chase, whom wouldn't help me at all (talking about Chase corporate, the woman I dealt with face-to-face there was more than helpful), I decided it was time to open an account where I knew I would be safe. Priscila was so understanding and genuine with me, honest and comforting. I went into United Heritage on a Friday and they had fresh popcorn as well! I felt like I was home. Priscila informed me about a fraud protection plan that they have and I feel confident that if any strange activity does occur that I will be safe. Thank you, United Heritage and thank you Priscila for helping me instead of treating me like I was a threat to the credit union. We live and we learn and I am happy that it pushed me to finally join United Heritage!