United Federal Credit Union - Spanish Springs Wingfield Hills Rd, Sparks

United Federal Credit Union - Spanish Springs Reviews

• R

  RAHUL KHATRI
  5

  Everyone at this branch is great, friendly and professional. They are always ready to help and provide excellent customer service. Branch manager Jessica Smith leads by example. Kudos to UFCU for having such a great staff.

  Response from the owner

  Thank you Rahul! Member satisfaction is one of our core values, and we're thrilled to hear this! Thank you for choosing United.

• B

  Bret Thompson
  5

  This is a new bank in the Spanish Springs community, they are a diverse staff, very helpful, and kind. Alyssa, Jessica, and Alison helped me with my new account, start my credit, and help with my concerns, all within the last few weeks, thank you ladies. Posting because its true.

• B

  Beryl Moody
  1

  I had a very bad experience with UFCU when I applied for a loan to buy a condo in Wingfield Springs, Sparks. I thought that since UFCU had a branch there that they would be experts in the local real estate market. I had a long escrow of 60 days, and all seemed to be going along well until almost a week before the closing date. Then, they informed me that they couldn't lend to me with the locked interest rate because there were litigations in the HOA (there are two in the area I was buying and no litigations in the condo association). Less than a week before closing, they offered me a loan at 1/2 percent more than had been locked for me. I refused, went to another lender and closed just one week late with a conventional loan. I felt like I was in a bait and switch operation , with conversations that seemed more like buying a used car, than dealing with a financial institution. Needless to say, my other financial business won't be coming to UFCU either.

• J

  John Johnson
  5

  Love these GALS! EXTREMELY member/customer focused. You gotta move or open another account with them, see Jessica.

• S

  Sean Denny
  5

  This branch and all of the employees are AMAZING not kidding their service and knowledge is above and beyond I have referred at least 4 people

  Response from the owner

  We're thrilled to hear this Sean! Thanks for taking the time to leave your feedback on Google.

• C

  C.M. Gloyd (Sgt Sack)
  5

  The staff here are the nicest people you would want to meet. Moved here little while ago and loved it since.

• G

  Greg Jepsen
  5

  Best bank I've been to. Go see united fed cu. Great bank