United Bank W Walnut St, Rogers

United Bank Reviews

• J

  Joshua Schoch
  5

  United Bank is the BEST. They have helped me with anything and everything I have needed from a bank and are friendly, kind and helpful. They are quick to respond to messages and solve any problems. The online banking is quite simple and secure with easy access through their app. I don't plan on changing banks. EVER.

• W

  William McGraw
  5

  This bank was so grateful to get my business. I have never received such great service and people actually showing they care. I talked to UB one time and they won me over to the point that I decided to close all my current accounts and moved them to UB. My current bank didn’t even care to ask questions on why I was moving.

  Response from the owner

  Thank you for the 5-star review, William! We are thrilled to have you as a customer and look forward to serving your banking needs for years to come!

• M

  Mary Taylor
  5

  We have done business with United Bank for several years and appreciate the professional, courteous, prompt response to our business needs. Shawn and Janett make a great team and they will deliver nothing less than the best from expertise and professionalism to top-notch communication. You’re sure to be impressed!

  Response from the owner

  Thank you for trusting our Rogers branch, Mary! We will pass along the compliments to Shawn and Janett as well!

• J

  Jody Simrell
  5

  Very nice bank with a "home style" feel! Very nice people that are more than willing to be of help. You cannot go wrong with these folks.

  Response from the owner

  Thank you for the great review, Jody! We will pass your kind remarks along to the Rogers branch!

• N

  Nancy Evans
  5

  We have gone through the PPP process with Angela Horton and United in both rounds of payments. The process was very smooth and was worry-free. Our questions were answered quickly and we were given the best support possible throughout the entire process. Good job United Bank!!

  Response from the owner

  Thank you for trusting us with your PPP loan, Nancy! We will pass along the compliments to Angela as well!

• B

  Blake C
  5

  Been banking with UB for the past couple of months and am very happy with the experience thus far! Hannah was very helpful in assisting the creation of my account as well as answering my many questions during the process. Ryan was also very helpful with processing some transactions at the drive-through for this location. She tolerated much of my afternoon madness that day ;) Overall, I've been very satisfied with using the bank and look forward to doing continued business with them in the future.

  Response from the owner

  Thanks for the great review, Blake! We are happy to hear this, and to have you as a customer as well! We we look forward to doing business with you for years to come!

• T

  Tony Stuchel
  5

  United Bank always gives me great service! Glad we made the change to work with a great group of people.

  Response from the owner

  We are so happy to hear this, Tony! Please stop back and see us soon!

• J

  J Ritchie
  1

  I've never been treated so poorly for not having an account somewhere, nor have I ever experienced such a belittling feeling for having a photocopy of my ID (my wallet was stolen and haven't made it to the DMV). I mean there is a quarantine going on, a global pandemic if you will, and who knows what state offices are closed or not at any given time lately. It still doesn't give a bank teller/manager the right to degrade another human, especially during these times when someone who is grateful enough to have a job is out there working because they're an essential worker. I was just trying to cash my check and they've done it before they just refused to do it this time, oh yeah I forgot to mention it was their check, my payroll check

  Response from the owner

  Hi J, First, we want to apologize for the frustration you’ve recently experienced. Bank regulations require us to positively identify someone when performing a transaction with a valid physical form of ID. Customer service is our top priority, and we would like to discuss your experience further. Please reach out to us by phone at 479-756-8811 or by email at [email protected].

• W

  Will Brown
  5

  United Bank is a great bank... The Kasasa account is everything they say it is. 3% cash back on your balance up to $25,000 Jeffery Busch is a great guy to work with.

• D

  Dr. Ryan Warren
  5

  Great bank, great people, great service. Leaps and bounds superior customer than Arvest. We have switched all of our accounts here (business, personal, savings) and will bank here for life.

  Response from the owner

  Thanks for the wonderful review!