United Bank Bill Gardner Pkwy, Locust Grove

United Bank Reviews

• J

  Jenny Taylor
  5

  I have banked with United Bank for over a decade. I have utilized multiple locations for different reasons. Pam at United Bank inside Locust Grove Ingles helped me with something urgent and it was time consuming. She talked me through it, made several phone calls to other branches and was so patient with ME! I really appreciate her customer service and her dedication to United Bank customers! It makes me proud that I use them for all my banking needs!

  Response from the owner

  Jenny, I'm so glad we were able to help you. Thank you for the great review, and for trusting us with your business.

• J

  Jonathan (BavarianZ)
  5

  Quick and helpful! I was missing part of the info I needed and they were more than willing to be patient with me. All the tellers were nice and immediately ready to help everyone.

  Response from the owner

  Thank you, Jonathan. We appreciate your great review.

• A

  Angela Mcdonald
  1

  If I could give a zero I would. I've been getting change from this location for over 5 months -seeing the same teller every single week. Today an older lady asked if we have an acct w/ this location. I said yes, we have 3 buisness accts- gave her all 3 investment acct names. She looked up one, couldn't find it- so instead of looking up the other two accts, she asked the lady running the drive threw (SAME lady that's helped me every week for over 5 months now) if she helped me before. She said she'd never seen me before. SERIOUSLY!?! Don't do buisness with LIARS! We will be taking our banking elsewhere!

  Response from the owner

  Angela - we'd like to know more about this situation so that we can improve. Would you PM us or call us directly at 770-567-7211 so we can speak with you directly? Thank you for letting us know, and we apologize for the bad experience.

• j

  jamaal May
  5

  The staff at United Bank Locust Grove is the best I have ever worked with. Extremely professional, knowledgeable, and resourceful. They take pride in providing elite customer service and creating a positive experience for every customer. Nothing but love for this location and the staff!!!

  Response from the owner

  Thank you, Jamaal. We appreciate your business.

• R

  Rodney Moore
  5

  The folks here are extremely helpful and are very friendly and patient. I've been using this branch for many years and I'm glad that they are in Ingles and that they have extended hours. I couldn't ask for a better banking experience!

  Response from the owner

  Thank you Rodney for your comment. We appreciate your business!

• B

  Barry May
  5

  The staff at this branch are very resourceful, patient, and professional. They have always been willing to go the extra mile in providing service. The customer service they provide is top quality. Love the smiles.

  Response from the owner

  Thanks for the great comments, Barry. We appreciate your business!

• i

  ionking2
  1

  Don't use this bank not but problems with them !!!$$

  Response from the owner

  Please let us know how we can improve your banking experience. We'd like to learn more - please contact us at 770-567-7211.

• H

  Heather W
  1

  This branch has the worst customer service ever.

• T

  Terry Howard
  5

  GREAT CUSTOMER SERVICE AND FRIENDLY STAFF

  Response from the owner

  Terry, thank you for the great review.