Union Bank & Trust S 27th St, Lincoln

Union Bank & Trust Reviews

• T

  Tim S
  1

  This “bank” is associated with the Bright Directions 529. Between the lies, cowardly acts by staff and the general lack of concern for others I would run from this institution as fast as you can. Your money isn't safe in this bank or their associated products. In fact, you money would be safer hidden in a mattress at your worst enemies home. But you can choose to ignore this warning and for you I hope for the best. Its sad that I feel that my daughters education money is being held hostage because of unethical behavior of the staff. Oh, and before anyone responds that I should call the customer service line, I did that and was told someone would get back to me “at some point next week.” Huh?

  Response from the owner

  Hi Tim, we are so sorry to hear you have had a poor experience. We have reached out to you directly to resolve this issue.

• H

  HBC “Heavy D” Equity
  5

  Friendly helpful easy service to deal with plenty of drive-through windows ATM available business drive-through window they handle business. So I can work hard and play harder. Thanks

  Response from the owner

  Good morning Dylan; thank you for sharing your feedback and for being a UBT Customer - have a great week!

• J

  Jodie Stein
  5

  Miranda, Robin, Deanne and Nate are really outstanding employees!! They are friendly and extremely helpful!! They have worked with our family for years and have given us nothing but outstanding service. I highly recommend this bank {and the warm chocolate chip cookies are baked fresh]!

• J

  Jacey Shipley
  1

  Horrible customer service today which is sad because normally I have a great experience, but I’m banking from home now. One didn’t help, two didn’t answer my questions, and three at one point insinuated I have “the privilege of banking with them”. Seriously considering switching banks.

  Response from the owner

  Hi Jacey, we are so sorry to hear you have had a poor experience. Could we have one of the leaders of our Customer Support area speak to you? If so please call 402.323.1777 and ask to speak to a supervisor.

• C

  Christian Best (ChronicLeHempH0G)
  1

  Found part time position application on Indeed. Got a phone interview and they stated it was a full time position. I informed them that the position I applied for stated it was part time, when I told them this, they rudely said “oh okay, bye” without properly ending the call or interview. Highly unprofessional for a company to end calls like that and to post false Job opportunities. Complete waste of time.

  Response from the owner

  Hi Christian, thank you so much for reaching out to us. We take our applicant’s experience as our top priority and always want to hear when we don’t meet those expectations. Could we have a manager speak to you? If so please call 402.323.1525 and ask to speak to a manager.

• J

  John Andy Alexander
  5

  I've banked here since 1976. ATM everywhere. Best bank in Lincoln.

  Response from the owner

  Hi John, thanks for the review and for being a customer!

• R

  Renee Schweer
  5

  Very friendly people and great bank. I've banked here 14 years now.

• S

  Steve Ramos (Beerorkid)
  4

  Never had a better bank. And it is no longer just about the pens. They are just stellar bank wise.

• M

  Michael Henle
  5

  Great bank! Great employees and service.

• D

  Darcy K
  5

  Miranda is the best, I will go to this bank from now on!