Umpqua Bank Reviews
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Osha Roberts1Not so friendly! Usually not the experience I am used to having... staff was more worried about me without a mask sitting behind their plexiglass with their masks on and me standing midway from the entrance... didn't even feel any compassion when I said I couldn't wear a mask and needed to file a dispute on an $800 charge... was told they couldn't help me until I wore a mask... then someone shouted from a cross their cubicle to give me a number and I could leave and talk to someone on the phone!? Meanwhile I'm the only customer in there... he handed me a sticky note and sent me on my way .. I'll be closing my accounts... if I'm not important enough to help professionally they don't need my business......tired of their ATM fee's anyway... one bank in the area and incontinent hours of operation... this was just the icing on the cake...
Response from the ownerHi Osha, we sincerely apologize about the experience you had at the Richland location. We take these situations very seriously, and we would like to get an official feedback/complaint form submitted on your behalf. At your leisure, please call us at 866-486-7782, or chat us from www.umpquabank.com/contact-us to get this complaint completed. Please accept our apologies for the lack of service over a mask that you cannot wear.
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Dean Wattenburger5Staff is super chill and helpful.
Response from the ownerHi Dean! At Umpqua Bank, we take pride in our customer service, and we look forward to keep up the great service.
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FAQs
1. How Can I Get Connection With Umpqua Bank?
You can give them a phone call through this phone number +1 509-735-2545. You can also search through their website and submit your loan details online.3. How to Secure a Loan at Umpqua Bank?
To get the loan you need, you can search through their website and submit your loan details online. If you are searching for payday loans, you can click here for more details.5. What Can I Do if I Fail to Repay My Loan?
Simply have a talk with your lender if you feel it hard to repay the loan on time. Different lenders have different standards to deferred payment. Remember to check out carefully before signing any loan agreement.
2. What Is the Location Of Umpqua Bank? How Can I Access This Store?
Umpqua Bank is situated at 2001 N Columbia Center Blvd, Richland, WA 99352, United States. Just refer to the map below and find the most convenient way to access it.4. Is Umpqua Bank an Agency or a Lender?
Umpqua Bank is a Bank. To make your lending process smooth and quick, we can link you to more than 100+ lenders over the internet. You can visit our official site to secure a personal loan online with no hard credit check.6. Does Umpqua Bank Offer Bad Credit Loans?
Yes, but if you want to improve your likelihood of success, you can turn to our broker service! Just turn to our online service to secure a long-term installment loan even with your low credit scores.