Ulster Savings Bank Main St, Stone Ridge

Ulster Savings Bank Reviews

• J

  Joshua Landsberg
  5

  Since switching to Ulster Savings Bank I have nothing but wonderful experiences at the Stone Ridge branch. From dog treats for the pups through the drive thru to helping process multiple deposits. Everyone here helps with a friendly attitude and a true small town feel. These are great people here.

  Response from the owner

  We appreciate the positive feedback about your experience. We always hope that our community-driven values are shown in our work!

• A

  Amy L
  5

  I love banking with Ulster Savings in Stone Ridge! The staff is very friendly and professional. They are fast and knowledgeable. I have a new business owner and opened a business account at Ulster Savings Bank. I have had several questions along the way. Their manager, Melissa, has been very helpful and patient. Melissa and her whole staff has been a pleasure to work with. Furthermore, USB is always supporting local events around our area. I have seen them donate and support many school events. I love supporting a local business that is also giving back to their community! I highly recommend USB!

  Response from the owner

  Thank you for taking the time to provide us with a review of your experience. We're happy that our team made your experience pleasant and we look forward to seeing you again soon!

• A

  Anita Gehrke
  5

  Ulster Savings Bank is the only bank we've used for 40 years. They are wonderful, professional and attentive. We checked out every bank when we moved here and Ulster Savings Bank was it for us! Jesse, Sierra and Melissa are fantastic!

  Response from the owner

  Thank you for your kind words Anita, we take pride in providing the best customer service that we can, and we're proud that you choose to bank with US!

• P

  Peter
  5

  Recently my college aged daughter called in a panic that her Ulster Savings Bank app on her phone was not working and she was unable to reach the 800 number and needed to transfer money. I drove to my local branch just before closing on a Friday and was greeted by Sierra Stitt who was extremely helpful and spent close to 10 minutes talking to my daughter and helping her resolve her issue. She went above and beyond!!

  Response from the owner

  We're so happy that one of our team members could assist you and your daughter to resolve the issue, thank you both for choosing to bank with Ulster Savings.

• C

  Clori Girl
  5

  The entire staff went above and beyond to help me during this hard situation. I was having issues with my debit card not working , freaking out over not wanting to use actual cash and they not only quickly assisted me, the staff and manager all made my issue a priority. They quickly resolved it and even gave me a new card right then and there! They weren’t allowing people inside unless it was appointment but they were happy to squeeze me in and got me in and out in no time. I appreciated every one of them and will continue to support them. All I can say is , THANK YOU FOR BEING THERE FOR YOUR CUSTOMERS!

  Response from the owner

  We take pride in providing the best possible customer service that we can, and we're glad we could help you in your time of need Clori!

• Z

  Zali Win
  5

  I had to open a non-profit checking account during the Covid crisis. Zach and Melissa were able to do nearly all the paperwork by phone and email and I was able to sign the documents in the drive-through. Excellent service!

  Response from the owner

  We're happy to hear it Zali, thanks for choosing Ulster Savings!

• s

  shmag mhar
  5

  No monthly fees and the free gifts are nice. I can honestly recommend this bank . I prefer it to my previous bank

  Response from the owner

  Thank you for taking the time to provide us with a review of your experience. We're happy that our team made your experience pleasant and we look forward to seeing you again soon!

• T

  Tom Konrad
  4

  ATM allows $500 withdrawals. Willing to provide notary services to non-customers.

• M

  Michael Tegeler
  5

  Stone Ridge Ulster Savings Bank is amazing!!!!!

  Response from the owner

  Thank you for taking the time to provide us with a review of your experience. We're happy that our team made your experience pleasant and we look forward to seeing you again soon!

• D

  Dylan Walsh
  1

  Horrible customer service all the way up to the higher levels of this establishment’s staff. I do not feel I am in good hands using this bank.

  Response from the owner

  We are sorry that you are disappointed but appreciate your feedback. We are committed to providing you with a great experience and hope you give us another chance in the future. Please let us know in an email to [email protected] how we can improve.