U.S. Bank-Phillip Humbel-Mortgage Loan Officer Reviews
Phil was unprofessional, gave me wrong information that he mixed up with another one of his customers. I had to reach out to him for information every time, and was going blind through the entire home buying process with him. Furthermore, he lied to me about PMI dropping off automatically once I recast my mortgage. Now I am stuck paying for another appraisal and additional fees. Stay away from this guy. It's a shame because I have used US Bank for everything and never had any complaints until my dealing with Phil.
Would not recommend working with Phil, he was at a different bank and he called at his new job with info I provided to another institution. Not very professional and he didn’t communicate well.
Personal Loans in Your Area of North Royalton
- 2.8 (10)