U.S. Bank Branch N Jackson St, Tullahoma

U.S. Bank Branch Reviews

• S

  Sheila Davis
  2

  The Ppl at the bank are fine. In FL & did here do online banking. This has been trying. I will call when open. Your system doesn't like my email address. Right now in a move the only one I have. So frustrated.

  Response from the owner

  We’re sorry you're experiencing trouble, Sheila. We understand the frustration, and are happy to help in any way possible. Please send us an email with your phone number to [email protected], including reference number 0704. One of our Ambassadors will call you within 2 business days. Thank you and we look forward to speaking with you. ^Larisa

• C

  Christopher Perez
  1

  Service is absolutely the worse ! Since they do not want to open the inside and only 1 teller working the drive thru wait times are ridiculous.

  Response from the owner

  We are sorry to see that you experienced a long wait time during your visit. Your time is important to us, and we hope we did not cause a delay. For your convenience, many transactions can be completed digitally, 24 hours a day. This can be done at any of our ATMs, on our website at usbank.com or the mobile app, or by calling our 24-Hour Customer Service at 800-872-2657. I hope this helps and that you have a great day. ^Ryan

• K

  Kimberly Hampton
  5

  I’m reviewing this branch based on the fabulous customer service of the teller there. Her name is Jennifer Jones and she’s always so pleasant and helpful.

  Response from the owner

  Hello Kimberly! We are so happy to hear that Jennifer is about to help you out when you visit your local branch :) We will be sure to pass along your compliments so she knows how much you appreciate her. We hope you have a wonderful day! The U.S. Bank Social Media Team

• R

  Robert Reichel
  5

  Jennifer is a knowledgeable teller, and is always very helpful and sweet.

• J

  Jennifer Sinyard
  1

  I would not recommend this bank they are hypocrites on their own services--they can not even perform the most basic of services to verify cashiers checks that they issue, they want to hide behind the term it is a privacy policy---no it is a service that you should be willing to provide for your customer so that they feel confidant in purchasing and issuing a cashiers check on your bank and so that the general public has a way of feeling confident in accepting your product. Wake up folks!!!! Use small banks that still get customer service. They want you to use mobile apps that are easily hacked but, dont want to verify information over the phone!!!! WOW