U.S. Bank Branch W Deer Valley Rd, Peoria

U.S. Bank Branch Reviews

• L

  LINDA STONEBURNER
  5

  I have gone several times & have not experienced a problem. The tellers are professional & very nice to deal with. I like banking at this location.

• a

  alice thomas
  5

  Everyone is so friendly you can tell they really like their job!

• R

  RJ
  4

  Staff is very helpful, friendly, and professional. They took their time when helping me with a car loan. They’re quite capable and very knowledgeable. Valerie and Tatum were excellent to work with.

• J

  John Baggett
  1

  This bank is pitiful and is full of children that don’t know what they’re doing when it comes to banking. Employee turnover is bad. They are continually playing games with bank accounts and if you do make a mistake they are very uncooperative. In particular, I had my Bank card fraudulently charged from a foreign country. I don’t even own a visa so there’s no way I would’ve charged it. It was clear that I had been hacked and yet they still determined that I need to pay. Like I said, the biggest problem with this bank is they don’t hire seasoned professionals. It is simply a grocery store bank with overempowered employees.

  Response from the owner

  We’re so sorry for the poor service, John. Please know we strive for an exceptional experience with each interaction, and we regret that this expectation was not met. If you would like to discuss your experience further, please send us an email with your phone number to [email protected], including reference number 5760. One of our Ambassadors will call you within 1-2 business days. Thank you and we look forward to speaking with you. ^Larisa

• H

  Handyman Jason
  1

  these people cant read at all! this is my 3rd freekin time at this bank where i deposit my check and these ppl can just look at the check and see the us bank written on it, so i have to wait 3days so i can get gas, eat, no towlet paper guess i get to use my left hand! good night if all the us bank tellers are as dumb as these are, the banking centers could be closed in one week.

• I

  Ikeda Family
  5

  Awesome branch manager and team always go above ans beyond 😀

• E

  Ellie's Accounting Services
  1

  The worst experience with the branch manager.

  Response from the owner

  We are sorry to see that this was your experience, Ellie. We would like an opportunity to speak with you and offer our assistance. Please send us an email to [email protected] with your phone number and reference number 1044, and we will be happy to call you within 2 business days to assist. We look forward to hearing from you. Thank you. ^Ryan