U.S. Bank Branch Story St, Boone

U.S. Bank Branch Reviews

• J

  Jeff Westberg
  5

  All the benefits and security of a large bank with the personal feel of a small town bank. Whether I'm in need of a personal or commercial loan, making a deposit or just inquiring about something at the bank, Dan, the tellers and everyone else are always very friendly and helpful.

• C

  Caleb Elliott
  1

  Someone stole my information in 2007 apparently U.S. bank allowed $500 to overdraft. I was never notified. 13 years later with no previous communication they are presenting me with a $3,000 lawsuit!

• V

  Valiant Nerd
  1

  I would never bank here. I tried to cash a check that was drawn on this bank and they wanted a $7 "processing" fee to cash the check. I could only image what other fees they probably have on their customers.

  Response from the owner

  Hello. We are so sorry to hear you had a less than satisfactory experience during your recent visit to your local branch. If you would like to speak with a customer care representative you are welcome to do so by calling 1-800-USBANKS. Kind regards, The U.S. Bank Social Media Team

• C

  Chad Stevens
  1

  Been in drive through since 830!!! Supposed to open at 830!! If I was late for work I’d get written up! The only thing I can do is take my service somewhere else

  Response from the owner

  Hello Chad, Thanks for reaching out and for bringing this to our attention. I know how frustrating it is when a service isn't available as expected to be. Monday, 10/12/20, was a holiday and this branch was closed that day as a result. I'm sorry for any inconvenience this caused. If you are still in need of assistance, the branch would be happy to assist you, or you can reach our 24 hour Customer Service at 800-872-2657. All the best^Caitlin

• J

  Jon Perin
  5

  Our business has used this branch for the last year. Pete is absolutely incredible, and has more than once gone out of his way to help us out.

• V

  Victoria Scott
  5

  Love U.S Bank in Boone always friendly and helpful.

• E

  Ethan Miller
  1

  Worst bank ever, stick to the local banks

  Response from the owner

  Hello Ethan, We are so sorry to hear you had a less than satisfactory experience during your recent visit to your local branch. If you would like to speak with a customer care representative you are welcome to do so by calling 1.800.USBANKS. Kind regards, The U.S. Bank Social Media Team