MEMBERS1st Community Credit Union S Marshall St, Boone

MEMBERS1st Community Credit Union Reviews

• S

  Seth McCoy
  5

  I've been banking with Members1st for nearly 20 years and would recommend them to anyone. They are quick and accurate with my transactions. Every loan I have been given has been easy, painless and we'll explained. Any question I have about transactions has been met with quick response.

  Response from the owner

  Thank you for your comments & for taking the time to leave a review, Seth! We sincerely appreciate it!

• J

  Jeff Everett
  1

  Been with this bank for so long i can't even remember how long. Last two times applied for loan for personal and Christmas and was denied because i have to many credit cards and car loan. I went bankrupt about 3 years ago and had gotten a loan through Members 1st after the bankruptcy, they themselves told me to get credit cards keep them current to build my credit up. I just recently got my Signature loan through Members 1st down to (1) payment left so i put in for another Signature loan for Christmas and was denied, even though i have NEVER EVER ONCE missed a payment with them or any one else. How can you never miss a payment and be denied, all my other creditors are paid on time like clockwork..."member owned" really does not mean anything to this place and am so disappointed but hate to leave because i been there so long.

  Response from the owner

  Thank you for expressing your concerns, Jeff. We do our best to analyze all potential avenues in order to give members a "yes" on credit decisions, however sometimes we are not able to grant every loan request due to criteria other than just payment history. We sincerely thank you for your long membership and applaud you for your hard work to improve your credit! We invite you to reach out to Marissa, the Branch Champion in Boone. She will be happy to share more details, answer any questions you have, and let you know what you can do to get a "yes" in the future. Marissa's direct phone is 515.520.8143.

• D

  Dustin Creel
  5

  I have never had a problem. Always been helpful and a great bank for me. Very friendly staff.

  Response from the owner

  Great to hear, Dustin! Thank you for taking time to leave a review.

• S

  Sean Tanke
  5

  Friendly staff, I've never tried any other bank don't feel a need to. The online banking login screen looks modern.

  Response from the owner

  Thank you, Sean! We strive to be *better* than a bank, so let us know if there's anything we can do to further enhance your member experience!

• g

  george martin
  5

  Very friendly and helpful staff, i have been with this credit union for many many years and wouldnt think of banking anywhere else.

  Response from the owner

  Great to hear, George! Thank you for taking the time to leave a review - we really appreciate it!

• j

  jarrett crouse
  1

  Just don’t. Just go somewhere else.