U.S. Bank Branch Reading Rd, Cincinnati

U.S. Bank Branch Reviews

• b

  barb collins
  5

  Roselawn bank has the best banker also the employees treated my husband & I very well every time we go to the roselawn bank we get royal treatment

  Response from the owner

  Wow….5-stars! It sounds like you had a great experience, Barb. Thank you for sharing it with us. We will be sure to pass on your compliments. I hope you have an amazing day! ^Heather

• V

  Venus Gault
  1

  I signed up for a business account in March. I was told there were no fees and that I only needed $200 to start. I didn't start the business because of the pandemic however they have been charging me $20 every month. Now I want to close the account but they won't let me over the phone.

  Response from the owner

  Hello Venus. Thank you for taking a moment to share your experience with us. Please send us an email to [email protected] with your phone number and reference number 8716, and we will be happy to call you within 2 business days to assist. We look forward to hearing from you. Thank you. ^Ryan

• J

  Jeremy Romero
  1

  Couldn't cash my checks, they will throw any excuse at you not to cash your check. Stay away from this bank!

• W

  William Suggs
  5

  Damian is a great personal banker you go in taking to D$ is good 🤑

• S

  Sarbjot Saroya
  1

  worst bank i have ever been too

  Response from the owner

  We’re so sorry we've left you feeling this way, Sarbjot. Please know we strive for an exceptional experience with each interaction, and we regret that this expectation was not met. If you would like to discuss your experience further, please send us an email with your phone number to [email protected], including reference number 9108. One of our Ambassadors will call you in 2 business days. Thank you and we look forward to speaking with you. ^Larisa

• C

  Charanjit Singh
  1

  Very bad service show attitude every day

  Response from the owner

  Hello Charanjit, We appreciate the time you've taken to reach out and for providing your review. We at U.S. Bank endeavor to provide a high level of customer service at all times. Because of this, the content of your review is very concerning to us. We'd really like to speak with you more about your experience. Please send us an email at [email protected] with your phone number and reference number 5936. Once we receive your number, we'll give you a call within 2 business days. Thanks in advance. ^Caitlin