U.S. Bank Branch Burbank Blvd, Sherman Oaks

U.S. Bank Branch Reviews

• D

  Derrick Hopkins
  5

  Excellent little baby Branch! ATM usually always works. Also, teller open til 4pm on Saturdays! I highly recommend this place.

  Response from the owner

  Thank you for your kind words, Derrick. I hope all your future visits meet the same level of service. Have a great day! ^Kortnee

• Y

  Yefet Yosef
  1

  ATM is out of order, 1 teller serving line of 9 customers and another teller talking in the phone ...... unbelievable

  Response from the owner

  We are sorry to see that you experienced a long wait time during your visit. Your time is important to us, and we hope we did not cause a delay. For your convenience, many transactions can be completed digitally, 24 hours a day. This can be done at any of our ATMs, on our website at usbank.com or the mobile app, or by calling our 24-Hour Customer Service at 800-872-2657. I hope this helps and that you have a great day. ^Ray

• A

  April and Steve Julian
  1

  Service is very slow. There is always a line. They charge for receiving money through zelle. Process to open an account is about 1 hour to an 1 1/2.

  Response from the owner

  Hello April. Thank you for taking a moment to share your experience with us. This is concerning to us as there is usually not a fee involved in Zelle Transfers. We would like to speak with you and have the matter investigated further. Please send us an email to [email protected] with your phone number and reference number 9335, and we will be happy to call you within 2 business days to assist. We look forward to hearing from you. Thank you. ^Ryan

• G

  Greg Amstutz
  4

  Great staff bank is changing policies convenient local wind shopping mainly great staff if you think they're a while they know you they take great care of you. I have been there for several years. Always good service and accommodating

• B

  Breeanna Judy
  1

  It said online this branch is open. It is temporarily closed for emergency. This is the second branch I went to today. Ugh.

  Response from the owner

  Thank you for taking the time to share your feedback, Breeanna. We understand the changes in operation are a disruption. We're trying to make the transition as smooth as possible. For your convenience, many transactions can be completed digitally, 24 hours a day. This can be done at any of our ATMs, on our website at usbank.com or the mobile app, or by calling our 24-Hour Customer Service at 800-872-2657. I hope this helps and that you have a great day. ^Larisa

• R

  Relkris
  5

  Very nice customer service always there to help there customers . I been going to this branch for over 10 years fantastic service

• K

  Kathleen Nann
  5

  Great place to bank. Very professional. It is good to be able to banknon Sunday.

• C

  College Men Movers
  5

  Awesome location they seem to be always open. Sunday's too.

• L

  Lina Salman
  1

  Junk, so not professional management totally low class

• A

  Alexandr Davidov
  5

  Closed for construction till Nov 12

  Response from the owner

  Hello, Alexandr! Thanks so much for the feedback! We appreciate you :) The U.S. Bank Social Media Team