U.S. Bank Branch Oro Dam Blvd, Oroville

U.S. Bank Branch Reviews

• N

  Nina Bates
  1

  Oroville branch of US Bank is a joke. The customer service sucks. They are rude inconsiderate and not understanding at all. Hardly no one smiles they make you feel like it's a inconvenience to ask for help. You call the customer service department to complain and they are no different. They wouldn't even help me cut I am not a customer with a account. What? Really???? With this kind of help I wouldn't open a account with this bank what so ever.

• A

  Angie Hammer
  1

  My boss pays me through this bank &I have to go to 37 miles out of my way to cash my check, to pay child support, out of my check. The Oroville cal, keep harassing me about my address on my I d, well when u have to pay child support, how much money do you think,I have to have a place to stay? I have shown them 2i D's because I lost my I'd to purchase some things for caregiver jobs. I showed them my old I'd,& my receipt that I got with the DMV.. they told me that it was the wrong receipt, so now I have to give my whole check to mail for child support,& work for free. What am I to live on.

• H

  Hilda Miramontes
  1

  Every time I stop by there the tellers seem overwork and frustrated. Long line always I think corporate should bring help possibly a good training seminar and maybe one an extra teller to cover lunch and brakes. I really like this bank but one wonders. If any supervisor form corporate can check in this I know Chico branch is 45 minutes away but that the same amount of time that I have sometimes wait for service

  Response from the owner

  We apologize your recent experience was less than desirable, Hilda. Please know it is never our intention to take up more time than necessary to complete your banking tasks. If you would like to discuss your experience further, please send us an email with your phone number to [email protected], including reference number 5361. One of our Ambassadors will call you within 2 business days. Thank you and we look forward to speaking with you. ^Larisa

• L

  Leah Novak
  1

  My parents went out of their way to get here on time for a notary worrying they would be late and the notary was very late anyway. This would take be so bad except I had my trip rushed, too and forgot numerous important things I needed for my trip. Notary showed up and was passive aggressively rude and condescending, as she expected the customer to be late so it was therefore okay to take a late lunch.

• J

  Justine Fournier Ray
  1

  Bank manager was supposed to call me about something and never bothered. Then I I deposited a check and just used the us bank app and saw they reversed the amount of my account. Ghetto branch!

  Response from the owner

  Hello Justine, Thank you for taking the time to leave this feedback for your local branch. If you would like to speak with a customer care representative to answer any questions you may have or talk about your recent experience, you are welcome to do so by calling 1.800.USBANKS. Kind regards, The U.S. Bank Social Media Team

• T

  Ty Holb
  5

  I have bank with them since i started my business and they have worked with me since! there a good place good people work there.

  Response from the owner

  Hello! Thank you so much for taking the time to leave this complimentary review for your local branch. We appreciate you and hope you have a great day! The U.S. Bank Social Media Team

• d

  don adair
  5

  I couldn't imagine a bank doing more to help me.

• J

  John Lord
  3

  Slow moving lines, but that happens everywhere.