U.S. Bank Branch Ne Midway Blvd, Oak Harbor

U.S. Bank Branch Reviews

• J

  John T
  1

  The last three times I been in this branch I was the only customer in the bank. Each time they gave me the impression that it was a imposition to deal with me as a customer. The last time I was in I had an account issue. The teller told me it not their problem and to call US bank for help. I asked to talk to the manager , the manager was less help and again acted like I was taking up her valuable time. I also bank with a local bank and a credit union. Both of these place are both friendly and willing to help work through any issues. I had enough after the last visit and ended my 30+ year relationship with US Bank. When you have the same bank office and the same services and the whole atmosphere changes you have to look at the leadership.

• W

  W. Simons
  1

  A business relationship of over 20 years undone and terminated by one bossy teller and a snippy manager. This branch has reached the absolute bottom of customer service mindset. I am now gone to a much nicer competing bank.

  Response from the owner

  Thank you for taking the time to leave us a review. I'm sorry we couldn't keep your business. We'd like to address the concerns you voiced. Please send us an email with your phone number, and we'll give you a call. Our email address is [email protected]. Please also include your reference number: 1708. Once we receive your phone number, we'll give you a call within 2 business days. We look forward to hearing from you. ^Michael

• B

  Benjamin Branigh
  5

  In my experience the absolute best bank I've ever been to for basic Checking and Savings.!! :) Edit June 2022 I moved, still love this place though.

  Response from the owner

  Hello Benjamin, thank you for taking the time to share your positive feedback. We appreciate hearing from our customers and we hope all of your future visits continue to meet our high standards for great service. I wish you the best, ^Kim

• J

  Julie Spangler
  3

  Friendly tellers inside the bank. When the drive up window was actually open, the teller there was not pleasant at all. My biggest complaint is that the drive up is never open! Who wants to get out of the car to do banking?? When I asked why it's always closed they said it "doesn't get enough traffic" so it's not worth staffing. I detest this bank. Glad I live on the south end and can use the Freeland branch!!

  Response from the owner

  Hello Julie. We are so sorry to hear you had negative experience at this location. We never want to cause your customers to feel our staff is rude. If you would like to share details you are welcome to do so by emailing [email protected]. Please include your contact information, reference number 8054 and details of your experience. We will give you a call within 2 business days. We hope to hear from you soon so we can look further into this issue. ^Heather

• C

  Caroline Floyd
  1

  I'm disappointed with customer service/teller. Not a smile or possible help option mentioned with transaction I was wanting to do. Cannot complain about the customer service cause there was none. Maybe she wasn't having a good day everytime I go there lol.

  Response from the owner

  Good morning, Caroline. Thanks for taking the time to leave a review. I apologize that the service you receive and experience at this location isn't good. If you would like to share additional details, you are welcome to do so by emailing [email protected]. Please include your contact information, reference number 4568 and details of your experience. We will give you a call within 2 business days. We hope to hear from you soon so we can look further into this issue. ^Heather

• D

  D B
  5

  Melanie and the staff are great. I have been doing business banking for over 10 years there and they are the best.

• M

  Matt Wandell
  1

  worst bank branch ever. Closing my account and taking my money and business elsewhere

• Q

  Quinnell Flanagan
  5

  Really nice staff, also has a drive through ATM...what more could I ask?

  Response from the owner

  Hello Quinnell! Thank you so much for taking the time to leave this complimentary review for your local branch. We appreciate you and hope you have a great day! The U.S. Bank Social Media Team

• T

  Thom Buras
  4

  Good Bank, good people, free checking/