U.S. Bank Branch MN, Minnetonka

U.S. Bank Branch Reviews

• R

  Rebecca Younk
  1

  I have banked with US Bank for many years and never had any issues until I used this branch. I made a weekly business deposit and a couple of weeks later was sent a notice of adjustment. Upon investigation it appears the branch lost two checks and reduced my deposit. When I went to the branch to follow up the teller was unhelpful and could not give me a reason for the missing checks. She told me her manager would call and sort it out with me. I was never contacted and the matter has remained unresolved. I will avoid the branch in the future and continue to bank in Golden Valley or Robbinsdale.

  Response from the owner

  Hello Rebecca, I’m concerned to hear about your recent experience. Our goal is to provide great service, so I am sorry we have fallen short. Is this matter still unresolved? If so, please email your phone number and reference #10530 to us at [email protected] and we'll call you within 2 business days. We welcome the chance to discuss your visit further. All the best, ^Kim

• J

  Justin Smith
  4

  Easy to use drive up and ATMs. ATM needs a good cleaning though. Staff is friendly and helpful.

• R

  Ryan Baisch
  5

  I’ve been to many us bank branches. This one is by far the best. Everyone there is efficient, friendly, and helpful.

• C

  Chow Chow
  5

  Friendly and helpful staff! Love the drive thru too, nice branch.