U.S. Bank Branch Crest Wood Dr, Gypsum

U.S. Bank Branch Reviews

• D

  Dane LeBeau
  5

  The staff here have always been friendly, efficient and knowledgeable. Gisely, Analy and Megan all do a great job and even handle the many rude and impatient people with kindness. We don't deserve you great people. Thanks for always helping.

• B

  B
  1

  Probably the least competent bank I’ve ever been to. It takes weeks to resolve ANY issues (issues that they’re responsible for) . The website and app are always having some kind of trouble, their help center is anything but helpful as they keep you on hold only to transfer you 5 times (each person they transfer you to will ask the same exact questions as the last it is exhausting) this bank is slow, unprofessional and unreliable the staff in the physical location are the only redeeming quality of this bank.

  Response from the owner

  Good morning. Thanks for taking the time to share. We are so sorry to hear you've had less than satisfactory experiences with us. If you would like to share additional details, you are welcome to do so by emailing [email protected]. Please include your contact information, reference number 4727 and details of your experience. We will give you a call within 2 business days. We hope to hear from you soon so we can look further into this issue. ^Heather

• K

  Karen Nolasco
  1

  The only reason I've stayed is because of the great staff that work for usbank. The bank itself is a joke, I didn't get what I signed up for, I was not notified of a charge on my account and that someone changed my email. Your money is safer left outside in the open than with usbank.

  Response from the owner

  Hello Karen, Thank you for leaving your review. What you've stated is very concerning and we'd really like to look into this on your behalf. For immediate assistance, please call us at 800-872-2657. Representatives are available 24 hours a day, 7 days a week. Or please send us an email at [email protected] with your phone number and reference number 9500. Once we receive your number, we'll give you a call within 2 business days. Thanks in advance. ^Caitlin

• M

  Mark Du Pont
  1

  The front sign on the bank says drive-through open at 9 am. The website says 9:30 am. Could someone at the bank make the necessary change so both forms of information agree?