U.S. Bank Branch Grand Ave, San Diego

U.S. Bank Branch Reviews

• K

  Kyle V
  1

  Some of the rudest most inconsiderate people you will encounter. We have all done it, show up to a business just before closing time. Personally, I don't like to do it because when I do it I feel like a total a. Hole! The thing is, if your a business with operating hours, you are supposed to keep those hours. As long as the customer is there one second before your posted business hours, you should serve that customer. Not at this bank. In fact they even had the doors locked a good 2 or 3 minutes BEFORE closing time! I guess US Bank thinks it's OK to close up early and send its customers away reminding them that the bank will be open tomorrow at 9 am. Thanks a lot US Bank

  Response from the owner

  Hello Kyle, I'm sorry to hear you are unhappy after your recent branch experience. We appreciate the time you have taken to share your feedback regarding this visit. I hope you have been able to complete any banking transactions needed. If you have any further questions you would like to discuss, please call our Customer Service team at 800.872.2657 where bankers are available 24 hours a day, 7 days a week to help you. I wish you the best, ^Kim

• P

  Pat Larkin
  1

  I left my ATM Card in their machine. Called these incompetent Government like employees 7 times over the course of two weeks. They kept telling me someone would call me. Never heard from them! Boycott these imbeciles!

• A

  Angel Carri
  1

  Omg just a hassle no one helping me and no one inside customer wise, really she said she'd be back I cash my check here every week and have an account but she has to verify it today, ridiculous

• S

  Sandra Lopez
  5

  Updating my review. They’re very pleasant

  Response from the owner

  Hello, Sandra. Your review is very concerning to us. We would appreciate if you would contact our customer care team by calling 1.800.USBANKS to speak with a customer care representative about your recent experience. Kind regards, The U.S. Bank Social Media Team

• D

  Donna Javner
  3

  This is my main branch & I'm pretty pleased

  Response from the owner

  Hello Donna, thank you for leaving your review. I noticed that your rating was 3 stars, is there something we can do to improve the service you receive? If you would like to discuss this with us further, please email your phone number and reference #1539 to us at [email protected] and we'll call you in 24-48 business hours. We look forward to the opportunity of speaking with you. ^Kim

• D

  Dima Soultan
  1

  grand ave branch is their worst branch , dont go there at all