U.S. Bank Branch Camino De La Plz, San Ysidro

U.S. Bank Branch Reviews

• j

  jermone sags
  5

  Great customer service. The team goes the "extra-mile" to assist customers. Special thanks to branch manager Willie Armas for doing all he can to assist his customers. This branch-team really makes a sincere effort to make the customer feel that they have their best interest at hand.

  Response from the owner

  Hello, Jermone! We are so happy to hear the team at your local branch was able to help you out during your recent visit. We will be sure to pass along your compliments so they know how much you appreciate them. We hope you have a wonderful day! The U.S. Bank Social Media Team

• J

  James Bravo
  1

  horrible experience ATM swallowed my debit card didn't give me any money or receipt. immediately talked to bank employee and only said sorry give can give you your card back bank policies. I called customer services and said the same meanwhile the bank manager went to the back of the ATM and took my card and retained it. no explanations but sorry bank policies

  Response from the owner

  Hello James, I'm so sorry to hear about your recent branch experience. We would like the chance to offer our assistance in any way we can. If you would like us to reach out to you, please email your phone number and reference #2885 to us at [email protected] and we'll call you in 24-48 business hours. Thank you for taking the time to leave a review about your visit. ^Kim

• G

  Gerardo Ortiz
  5

  Excellent. Thanks to Ms. Alejandra Zamarripa.

  Response from the owner

  Wow….5-stars! It sounds like you had a terrific experience, Gerardo. Thank you for sharing your interaction with us. We will be sure to pass on your compliment to branch management. I hope you have an amazing day! ^Larisa

• R

  Roberto Villavicencio
  5

  I have my branch en san ysidro blvd for years and one day i had a problem with my id i tried to take some money and asked for help and they tried me very bad even the manager and and supervisor a girl i dont remenber her name she order to bloked my accound one day even i almost cried asking for help with my atm card and they dinied . I went to other branch in plaza las america and they help right a way. Thas is why i love that branch because the always ready to help.

  Response from the owner

  Hello, Robert! Thank you so much for taking the time to leave this complimentary review for your local branch. We appreciate you and hope you have a great day! The U.S. Bank Social Media Team

• J

  J. Al.
  5

  Always located where we need .

• r

  rosalia elizabeth nolasco torres
  1

  The worst service Alejandra attended to me, it hurts that I do not remember the apeido

  Response from the owner

  Hello Rosalia, We are so sorry to hear you had a less than satisfactory experience during your recent visit to your local branch. If you would like to speak with a customer care representative you are welcome to do so by calling 1.800.USBANKS. Kind regards, The U.S. Bank Social Media Team

• s

  stephanie vanessa valenzuela
  5

  Very attentive excellent treatment and service