U.S. Bank Branch 8th St, Wisconsin Rapids

U.S. Bank Branch Reviews

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  Sarah Forbes
  4

  We found the people at our branch very helpful and decided this would be our bank. Within a week we had a glitch with our cards and were broke and extremely embarrassed at the check out with a cart full of food and the people behind us looking at us like scum. We had to leave, called the bank obviously screaming prior to remembering ALL people are are not involved. Computer's do screw up too. I really feeling like a shumtz 😔😪😔

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  Sherry Brost
  5

  This is the best bank I have ever dealt with. I have a business checking, personal, and just opened another personal checking account for my grandson. A big shout out to Krystal from the Wi Rapids location. Always helpful and always friendly.

• R

  Ryan Mysels
  1

  Its no so much the branch as it is the Whole company. I opened an account with us bank a week ago because my bank(huntington) is not near by. I just recently moved and need a bank nearby that works with Zelle. Today i login to transfer some money from my savings. when i logged in my savings account was gone along with $300. I spend forever going to two different branches and ccalling the 800 number. All i find out is they are closing my accounts, not giving me a reason, and telling me they are mailing me a check with my money. i needed the money todaty 12/16/19 for groceries. my family and I will now go home hungry tonight. I cannot beileve a company can do this to a person. Ive always heard good things about U.S Bank. Today i realize they were all lies. do not! I repeat DO NOT bank with U.S Bank!! I am a vetran and had a ventran account and i have been treated like garbage and my money stolen.

  Response from the owner

  We appreciate you taking the time to reach out to us, Ryan. It is never our goal to disappoint our customers in any way. Per your deposit account agreement we can close your account for any reason or for no reason at all. If we close your account, we will send you notice within ten days after closing and/or indicate the closure on your next account statement. We will send the collected account balance to you at your last known address as reflected in our account records. If you would like to discuss your experience further, please send us an email with your phone number to [email protected], including reference number 4162. One of our Ambassadors will call you within one business day. Thank you and we look forward to speaking with you. ^Larisa

• A

  Alcivila rucinski
  5

  I had a account with a couple banks this one I like the most, because they are fast, friendly and don't have a lot of fees like some banks.

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  Shrilia Aknabad
  5

  This is the number one bank in the United Srates. We are treated like royalty here. No other bank would make us feel this way. We will never change.

  Response from the owner

  Hello, Shrilia. Thanks so much for the 5-stars! We appreciate you and hope you have a great day :) The U.S. Bank Social Media Team

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  Leo Pascual
  1

  Worst bank ever if I could give them 0 stars I would

  Response from the owner

  Hello Leo, thank you for taking the time to leave a review. We’d like the opportunity to review the situation on your behalf. Please send us an email at [email protected] with your phone number and reference number 8451. Once we receive your number, one of us will give you a call within 2 business days. We look forward to hearing from you. ^Chris

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  The Jerk
  1

  Very rude service. I will NEVER do my banking here again.

  Response from the owner

  I am so sorry to hear that you had a bad experience at the branch. Our goal is to provide great service, so we are concerned to hear we have fallen short. Would you like to discuss your concerns further? If so, please email your phone number and reference #2205 to us at [email protected] and we'll call you in 24-48 business hours. Thank you for sharing your feedback. ^Kim

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  Leah Kathleen
  1

  Maintenance Fee? Not a real bank.

  Response from the owner

  Hello Leah, thank you for leaving a review today. We're sorry if we may of upset you regarding our fee structure. If you'd like to speak with us then please send us an email at [email protected] with your phone number and reference number 9344. Once we receive your number, one of us will give you a call within 2 business days. We look forward to hearing from you. ^Chris