U.S. Bank Branch Van Buren Blvd, Riverside

U.S. Bank Branch Reviews

• M

  Megan Mason
  1

  EXTREMELY rude and unhelpful. I wish I would have read the reviews proir to attempting to do business there, apparently this is not unusual. I have been a faithful USBank customer and have seriously considered switching based on my experience. I did leave a detailed review with US bank and have had no follow up. Again I hope this is a reflection on this branch and not on US Bank as a whole.

  Response from the owner

  Hello, Megan. We are sorry to see that you have not received follow up after you left a detailed review. We would like to speak with you about the experience and offer our assistance. Please send us an email to [email protected] with your phone number and reference number 4503, and we will be happy to call you within 1 business day to assist. We look forward to hearing from you. Thank you. ^Ryan

• P

  Pixi Danger
  1

  I am soo beyond pissed at this bank! Suddenly there is a spending limit when using your debt card.. which I find funny because just two weeks ago I paid the same amount of bills and bought the same amount of groceries and didn’t have a problem, today is different story, in line to pay for groceries only to be told my card is declined! I was just at the bank this morning making a deposit!!!

• P

  Poliliani Vehikite
  5

  I have been going to this bank for 5 years. The staff is friendly and professional every time I go to this branch. I have known Daisy since day one and I am grateful for her excellent customer service!

• S

  SAMMY SHIBLAQ
  1

  Please DO NOT bank with this UNPROFESSIONAL Bank that called US Bank. Extremely unprofessional and very sorry bank to go with. I've had nothing but unbelievable charges that made no sense. Just go with a REAL bank. I should've read the reviews from the other people. Lesson Learned

• K

  Kirsten Stuart
  1

  Not Non-Profit Friendly. Very disappointed. I made a simple mistake that my personal bank would have helped me with, but US Bank wouldn't budge. $25 fee for a less that $5 mistake. Will be shopping for a new bank soon.

• S

  Sally
  1

  Waited for 10 minutes just to Grab quarters and a cash advance the cash advance machine didn’t work and no one was on the line there was 3 people waiting. I had to call from my cell phone to the branch and ask if they were closed (which I knew they weren’t) horrible customer service

  Response from the owner

  Hello Sally, I'm sorry to hear that the teller line was unattended while a line of customers piled up. We understand your time is important, and we would like to ensure this doesn't happen again. We would like the chance to speak with you further to discuss your concerns if you are interested. Please email your phone number and reference #1631 to us at [email protected] and we'll call you in 24-48 business hours. Thank you for taking the time to share your experience. ^Kim

• C

  Christian miranda Vega
  5

  Good bank i had an account for a while had to close my account for personal purposes but will reopen an account asap thanks for the great service

• W

  Wes Riverside
  1

  HONEST REVIEW, I spent 5 weeks waiting for an approval on a simple refinance.. What a waste of time, I got the loan at another bank... I hate big Corpa banks to bad this is the irrational business world we live in.

• O

  Ozie Martin
  5

  Superlatively awesome! Courteous, ☺kind, 😇considerate and helpful banking staff here. The ones working at this branch are indeed, a cut above.👊

• K

  Kiana Hooks
  1

  This bank is horrible bad customer service extremely racist unprofessional list goes on I would never step foot in this bank again and I advise anyone else to go to another bank as well

  Response from the owner

  Thank you for taking the time to review your experience with us, Kiana. We are concerned by the review and would like to speak with you further. Please send us an email to [email protected] with your phone number and reference number 5049, and we will be happy to call you within 1 business day to assist. We look forward to hearing from you. Thank you. ^Ryan