U.S. Bank Branch N Ridge Rd, Castle Rock

U.S. Bank Branch Reviews

• B

  Brandy Toelupe
  1

  We used the ATM at this branch and $400 was removed from our bank account while no funds were dispensed from the ATM machine. US Bank did not provide any assistance to us so we’re out of funds until our personal bank is able to investigate and confirm.

• J

  James E
  1

  Mobile banking continues to decline check deposits as duplicate. Typically bring them to your branch to deposit when this error occurs. Branches are either closed or open short hours due to COVID. Some people can't get to your branch during reduced hours due to your mobile banking not working. Please fix. No issues when depositing to my other bank.

  Response from the owner

  Hi James, thank you for reaching out to us today. We understand the importance with having working alternatives to complete your banking due to COVID. I assure you we take pride in assisting our customers as best as we possibly can. If you would like to speak with us regarding your experience, then please send an email containing your phone number and reference number 7991 to [email protected]. Either myself or one of my peers will reach out to you within 2 business days. Hope to hear from you. ^Chris

• M

  Mandi Selman
  5

  Extremely positive experience with this branch. Highly recommend taking to Dan as he is extremely knowledgeable and walked me through every step and question I had. 10/10.

• A

  Anne Quackenbush
  1

  There is no US Bank at this location just some private field. The bank is back in the King Soopers. Which is never open anymore!! It was a very convenient place. Not anymore!

  Response from the owner

  Hello Anne. We’ve temporarily adjusted our operations to promote safety. While this branch is temporarily closed, you can find a list of nearby locations using the Branch Locator at usbank.com or on the U.S. Bank mobile app. Customers can also bank digitally using our website and mobile app, or by calling 800.USBANKS. Take care. ^Heather

• C

  Colorado Auto Tint
  5

  My bank of choice, love online deposit option, great customer support!

• P

  Parker Crumbaker
  1

  This isn’t a branch. Get the right address.

  Response from the owner

  Hello Parker, I'm sorry if we have the wrong information listed in our location directory. We would like the chance to talk with you in order to ensure the directory is correctly updated. If you would like us to call you, please email your phone number and reference #1628 to us at [email protected] and we'll call you in 24-48 business hours. Thank you for taking the time to leave us a review. ^Kim

• J

  Jason Kent
  1

  Done with this bank . Terrible everything..