U.S. Bank Branch Goerig St, Woodland

U.S. Bank Branch Reviews

• J

  Jared Cloud
  5

  I have had some issues with my debt card that I received from a different branch of US bank. The customer service employee Mr. Hernandez has helped me multiple times and as been nothing less than outstanding. He has gladly assisted me with any problem that arose in a friendly and professional manner. If any US bank member ever has card/account problems I would highly recommend contacting the Woodland branch of US bank for this individuals assistance.

• B

  Brandon Ditzler
  5

  I had to use a notary public for my paperwork to become a police officer. These guys took care of it for free even though I don’t have an account with them. They were kind and helpful!

• N

  Nanci Meadows
  5

  Always friendly and helpful. They are just real people who enjoy helping others in their community.

• A

  Alethea Estes
  1

  Just wanted to give customers a heads up that if you are in a hurry, this is not the branch to go to. I waited 15 minutes and only 2 of the 8 customers in front of me were served by 3 tellers. There was a woman at a desk off to the side who watched but did not offer to help customers to help move the line along and decrease wait time. Finally, I was forced to leave because I had an appointment, and I did not foresee being helped in the next 30 minutes. When I left, there were the 8 customers in front of me and 5 more behind me.

• J

  Jessie Lingle
  1

  I would not recommend my friends or family to bank through us bank. I have had nothing but problems, and when I try to get them fixed their so unprofessional and don’t want to help you fix your problem, they want you to fix it yourself.

  Response from the owner

  Hello Jessie, we're sorry to hear you haven't had good experiences with us. We'd like to hear more. Please send us an email to [email protected] detailing the experience you had, including your phone number. We look forward to hearing from you again. ^Heather

• A

  Aimee Wood
  5

  The staff at US Bank are so friendly and accommodating ... A great team! Thank You so much!

  Response from the owner

  Hello, Aimee! We are so happy to hear the team at your local branch was able to help you out during your recent visit. We will be sure to pass along your compliments so they know how much you appreciate them. We hope you have a wonderful day! The U.S. Bank Social Media Team

• T

  Tricia Didier
  4

  I have always had friendly, efficient service here . Sometimes drive through can be slow but never bad service.

• M

  Mark Eaton
  1

  Terrible customer service. You get laughed at when you ask a question. The teller would rather type on his computer to someone than process my transaction. 3x he did this instead of entering my information. Never once did the teller say hi to me or make small talk or ask a question, I felt like a wall was making a deposit. Several other people were in and out before me. Should have taken 2 minutes to process, yet I was there over at least 5 times as long. The teller felt put out I asked for more than one receipt. After all that the teller had the nerve to make a snarky remark to me. All I asked for was a second receipt. I will NEVER go back to this branch again and am considering pulling all my business accounts from US Bank. Too many times they have made errors in my deposits costing me more time to clear it up, and to reconcile my banking every month, and the aggravation that comes with the statement "There is nothing more else we can do we are already doing everything we can." This means then that no one is responsible for the errors? No one is accountable either? Terrible way to treat business customers.

• G

  Gil The Thrill
  1

  ATM wouldnt accept my cash deposit. Kept spitting it out. I had to drive to Battle Ground!!!!!!! Zero Stars.

  Response from the owner

  Good afternoon, thanks for taking the time to leave a review. I understand the frustration that you felt when the ATM didn't work. We'd like to ensure the situation gets addressed. Please send us an email to [email protected] with your phone number and reference number 10205. We look forward to hearing from you. ^Heather

• M

  Michael Baker
  1

  SLOWEST bank in the entire state.

  Response from the owner

  Hi Michael, Thanks for leaving us your review. I know how frustrating long wait times can be and I'm sorry for any inconvenience. I hope you were able to get the assistance you were needing. For your convenience, many transactions can be completed digitally, 24 hours a day. This can be done at any of our ATMs, on our website at usbank.com or the mobile app, or by calling our 24-Hour Customer Service at 800-872-2657. I hope this helps and that you have a great day. ^Caitlin