U.S. Bank Branch Baseline Rd, Little Rock

U.S. Bank Branch Reviews

• T

  The Purger
  4

  Normally always give five stars to U.S. Bank but, first I was told I could do a cashiers check in the drive-through then told no then I was told I can have 1000 in cash then I was told no but overall love the place five stars normally

• J

  J Johnson
  2

  Recommend using Brinks Armored services Loomis in Arkansas makes me want to switch banks! Today having to wait an hour for them to finish servicing the ATM machine. The funny part about it I pulled into the parking lot the correct way with another vehicle behind me. Loomis drove in the opposite direction to cut me off & block the ATM, so now we are facing one another. Unfortunately I couldn't leave because it's the only bank in town. For me to contact the company & to be told that "The driver was supposed to let us use the ATM first but of course that didn't take place. This is not the first incident with this armored service provider. I'm on the verge of switching to a bank that does not receive services from Loomis Armored US company.

  Response from the owner

  I’m sorry to hear about your experience, J. We are here to help. If you would like to discuss this further, please email us your phone number. Our current call back time frame is 24 business hours, but we will call you as soon as we can. Our email address is [email protected]. Please also include reference number 3410. We look forward to speaking with you. Thank you. ^Chrishawna

• J

  Jodie Gordon
  1

  I have banked with this bank for over 10 years and they decided to close my account for no reason and now after 30 days still havent received my money that belongs to me back the manager says she would call me back never did have appt with her tomorrow let's see if she calls it looks like I'm going to have to contact a lawyer to get my money back never bank here again!!!

  Response from the owner

  Good morning, Jodie. I understand how frustrating it is when your account has been closed. I know you need access to the remaining funds. We're happy to see how we can help. If you'd like to discuss your experience in more detail, please send us an email to [email protected] detailing the experience, including your phone number and reference number 4622. We will give you a call within 24-48 business hours. We look forward to hearing from you. ^Heather

• M

  Madison Young
  1

  I would not recommend coming to this bank there’s no complementary candy or coffee or even water, and there is limited seating

• N

  NovasDad
  1

  I withdrawl 20.00 today from this bank atm and it shows they took it out my account, but failed to give me 20.00 physically in cash what do I do?????

  Response from the owner

  We’re sorry the ATM malfunctioned on you. We understand the frustration, as you did not get the service you came for. Please call Customer Service at 800-872-2657 so a banker can file a dispute on the error. Once a dispute is filed, provisional credit is issued in ten business days. I hope this helps. ^Larisa

• J

  Julie Johnson
  2

  This banks customer service is getting worse and worse. Reduced hours short staffed and now they don't even have deposits slips. Time to look for another bank

  Response from the owner

  Hello, Julie. We understand the frustration this can cause. We would like the chance to talk with you further about your experience and help in any way we can. Please email your phone number and reference #9590 to us at [email protected] and we'll call you within 2 business day. Thank you. ^Rick

• T

  Timothy Stewart
  4

  Always seems like the atm is out of cash, can get very annoying.

  Response from the owner

  Hello Timothy, Thanks for taking the time to leave us this feedback. We're so sorry to hear that the ATM has been out of cash when you've visited this location. Please feel free to inform the branch staff if you run into this issue again and they will make sure it gets refilled ASAP. We hope you have a great day! The U.S. Bank Social Media Team

• s

  sarath vinay
  1

  worst service, never willing to help

  Response from the owner

  Hello Sarath, I am sorry to hear about your sentiment towards the bank. We would really like to resolve any issues that you may be having with the bank as quickly and efficiently as possible. If you would like to talk to us further, please send us your phone number explaining your dissatisfaction to [email protected]. We really hope to hear from you soon. Hope you try and have a great day! ^Chris