U.S. Bank Branch Lake St Louis Blvd, Lake St Louis

U.S. Bank Branch Reviews

• D

  Dave Adams
  5

  I have my safe deposit box here, and they are always friendly and helpful.

  Response from the owner

  Thank you for taking the time to leave us a review, Dave. We appreciate the kind words. All the best. ^Michael

• I

  Iamthelogo
  5

  I am a coin collector, and while many banks now have been reluctant on orders for half dollars and dollar coins, they immediately said yes and were very nice to work with. I have called many banks in the area, along with other U.S. Banks, and they were the first that said yes!

• F

  FFL Sarasota
  5

  With working for a new company Midwest Stormtech, I decided to get a credit card and Divinagracia made it super easy and explained everything to me! Felt very good about choosing US Bank. Great staff and fast service!

• R

  Roger Ohlms
  1

  Absolute worst customer service from a loan officer that I have ever encountered. I've left at least 5 voicemails over the course of the last 4 weeks, asking for a call back. Never have I received a single call. So then I have to go in to talk to him direct, since he won't call me back. I ask about the status of the loan and of course he doesn't know, so he's going to check on it and call me back, which he never does. So this cycle then repeats itself. In two days it will be 8 weeks since application, on a basic HELOC on a paid off property. My credit score is 800+ so I can get a loan anywhere, and I'm about ready to.

• J

  Jessica Miller
  1

  This is a terrible branch! They make up policies and hours that are not conducive and make it next to impossible to function as a customer. You should close this branch.

  Response from the owner

  Hello Jessica. We are sorry to see that this has been your experience. To confirm branch hours and availability, please visit usbank.com/locations. In regards to your direct experience, we would like an opportunity to speak with you and learn more. Please send us an email to [email protected] with your phone number and reference number 3911, and we will be happy to call you directly to assist. We look forward to hearing from you. Thank you. ^Ryan

• C

  Cody James Wilson
  5

  The ATM ate my debit card thankfully since I left it. This place takes your privacy and security seriously.