U.S. Bank Branch S Western Ave, Rancho Palos Verdes

U.S. Bank Branch Reviews

• j

  june lucero
  1

  Trying to help my mom do her banking because she is a senior and they were rude to both of us closing accounts going to Chase where they know how to treat people

  Response from the owner

  Hello June, I'm sorry to hear that you and your mother are unhappy with the service you received at your branch recently. Would you like to talk about your experience further? If so, please send an email to [email protected] and include your phone number and reference number 1722. We will give you a call to discuss your visit. I wish you the best, ^Kim

• B

  Bruce Bacon
  5

  Terrific people working here. Quality service, just so exceptional, every time, every time! I like this Bank better than any other. Probably it is because the cashiers and management make it a "Home Town" bank, a place where everybody knows your name. Fine service!

• D

  Darra Burton-Sanders
  1

  So this bank was unable to cash a large dollar amount check that was from their bank. This is the second time I had issues with them not having the funds.... bank manager didn't care to assist with the transaction because I am not an account holder. I would never open an account with this bank.

  Response from the owner

  Hello, Darra. We are sorry to hear you have had a less than favorable visit. We would like the chance to talk with you further about your experience and help in any way we can. Please email your phone number and reference #8597 to us at [email protected] and we'll call you within 2 business day. Thank you. ^Rick

• R

  Richard Tyler Greene
  1

  Cruel bank sold my mortgage to a loan shark after they refused to give me a loan or re-fi my house. Horrible people working for a horrible company. Avoid this bank and go somewhere that has some level of accountability.

  Response from the owner

  Hello Richard, I’m really sorry to hear that we weren’t able to offer you the re-fi you were looking for. We would be more than happy to speak with you about your experience. Please send an email to [email protected] with your phone number and reference number #4372, and we’ll give you a call within one business day. Thank you for reaching out. We hope to hear from you soon. ^Jessica

• m

  marilyn day
  1

  When in to cash check. Lots of employees but only one window open she was waiting on a store owner getting change etc. Long line that no one was going to help. Waited a while then I left! I need a new bank!.

  Response from the owner

  Hello Marilyn, I understand why this was frustrating for you. We never want a customer to feel that we aren't doing everything we can to help our customers who are waiting in line. We would like the chance to talk with you further about your experience and offer our help in any way we can. Please email your phone number and reference #5520 to us at [email protected] and we'll call you within 1 business day. Thank you. ^Kim

• B

  BrownEyes
  5

  it is my first time visiting this branch and I am very pleased, the costumer service was excellent! I forgot to ask for the lady’s name but she was young and had dark hair with blonde ends. a+

• T

  Tihomir Pilipovic
  4

  USBANK AREA IS GOOD VERY GOOD., I WOULDN'T BASH THIS NOW. I WAS PUBLISHED FOR A MASTER'S WORK, BUT THAT PARKING MUCH MUCH MAKES CUSTOMER'S VIEW AND TOO MUCH CHARISMATIC BEAUTY. , WEAKNESSLY FROM THE FASCINATING, FANTASTIC BEAUTIFUL LANDSCAPE., IT'S REALLY DAMAGE. BUT NO FACADE IS BASH IN THE BEST CONDITION. AND YOU CAN'T SEE THINGS IN THE PICTURES !!!!! ! ..... //// +++++++++++++++++++++