U.S. Bank Branch W Foxwood Dr, Raymore

U.S. Bank Branch Reviews

• D

  Diana Heitman
  5

  This US Bank branch is my favorite. Everyone there treats me with the utmost courtesy and respect. The wait time can be long at times, but people need to remember that the benefits well outweigh the wait. For example, being there for you haters, on the weekends. Thank you, to all that work there and accomplish my needs, at each and every visit. I will never go to a different branch as long as you are open. Keep up the great work. Signed, one of your biggest advocates. 🌻

• E

  Estella Smith
  4

  Staff is courteous and knowledgeable. The representative that assisted me the last time was very personable and informative. She wasn't too pushy about any bank products. I wish their hours were more accommodating, but still a convenient place to have a location. They do have a smart ATM at the doors as well, which is very convenient.

• L

  Lauren Gutjahr
  5

  The manager Deborah at this location is awesome! I was put through the ringer with US Bank customer service & finally decided to call a branch & she’s the one who helped and is very good at what she does with great customer service! Businesses need more people like her!

• K

  Kelly Anthony
  1

  How slow are the tellers, what the hell. Use to be a good bank but has gone downhill.

  Response from the owner

  Hello, thanks for reaching out. I know how frustrating long wait times can be and I'm sorry for any inconvenience. I hope you were able to get the assistance you were needing. For your convenience, many transactions can be completed digitally, 24 hours a day. This can be done at any of our ATMs, on our website at usbank.com or the mobile app, or by calling our 24-Hour Customer Service at 800-872-2657. I hope this helps and that you have a great day. Kind regards, ^Kortnee

• B

  Bobby Preston
  2

  Business account. First day I made deposits, they asked for my ID to keep on file. No problem. Now only one teller at this location asks me for my ID every time I am in. She is rude and no one at this location has asked me for my ID. I also frequent the branch on The Plaza, never had an issue as well. I feel I am being targeted for some reason. This particular teller is not friendly at all.

  Response from the owner

  We are sorry we’ve let you down, Bobby. Please know it is never our intention to disappoint you in any way. If you would like to discuss your experience further, please send us an email with your phone number to [email protected], including reference number 1182. One of our Ambassadors will call you within 2 business days. Thank you and we look forward to speaking with you. ^Larisa

• K

  Kimmie Nguyen
  5

  I’ve just stopped by there about 11am at Jul 31, abd they’re great. The teller and the lady who does notary are excellent. Service is very fast and nice. I love my experience a lot.

• c

  clayton mclaughlin
  5

  This is a great branch. It has the feel of a small town local bank with the same smiling faces there to help you. I love being able to picture the associate that will be helping before I ever leave my house. The hours are much easier to work with than other branches too.

• O

  Old Tech Man
  5

  This branch is the closest one to me since I moved to this state. I have been a long term customer, because they work with you for all of your banking needs, in a friendly professional manner and very fast. They have branches in many states, so banking needs and their atm machines have always been available for me.

• G

  G GS
  2

  One teller during lunch hour? Three people in line while she was in the phone! They are very convenient but the teller was less than friendly and the wait was ridiculous.

  Response from the owner

  Good morning and thank you for taking the time to leave us a review. I know that long waits can be frustrating and I'm sorry that you weren't satisfied with the experience you had during your visit. We'd like to speak with you further about what happened. Please send us an email at [email protected] with your phone number and reference number 8006. Once we receive your number, we'll give you a call within 2 business days. Thanks in advance. ^Caitlin

• A

  Anil Ali
  1

  Very long wait time only one employee working. Even when there are 10 customer waiting in line other employees busy in lunch. They don't care about there customer. I think it's better to transfer my accounts to other bank.

  Response from the owner

  Hello Anil, We are so sorry to hear you experienced a long wait time during your recent visit to your local branch. We understand time is precious and it is not our intention to take up more time than necessary to complete your banking tasks. We apologize for any inconvenience this may have caused you. If you would like to speak with a customer care representative, please feel free to reach out to them by calling 1.800.USBANKS. Kind regards, The U.S. Bank Social Media Team