U.S. Bank Branch W Main St, Waunakee

U.S. Bank Branch Reviews

• M

  Megan Hebel
  5

  Sue, the new mortgage lender, is absolutely outstanding! She has been helping our family procure a loan, and giving us advice for helping our credit. She gave us numerous options to explore which was very helpful. Our credit could use some work, and we are not very knowledgeable, but Sue hasn't made us feel silly and has been nothing but kind and helpful. She is also helping my mother with buying a home at the same time. She has spent a lot of time helping my mom explore the best route for this time in her life. Making her feel safe with such a huge purchase has truly meant so much to our family! Thank you, Sue! We truly appreciate all your help and will definitely recommend Sue and US Bank in the future!

• C

  Cosmic Willow / Moved Channels
  1

  Rob from the poor! Exactly what the bible says not to do! Not signed up for overdraft protection, yet they approve small amounts to my debit card to charge me a $36 fee everytime! This is not me swiping it this is someone else who has it on file. If the money is not there it should not be approved period!! I told them not to approve these transactions!!!

• K

  Kevin B
  4

  This is the main branch location for Waunakee but be aware they have no ATM. The US Bank ATM location is at 200 South Century Avenue, across the street from the strip mall containing Ace Hardware and Papa Murphy's. As with almost all interactions I've had with US Bank employees the Waunakee staff is very friendly and helpful.

• M

  Melanie Juedes
  5

  Sue MIller, the mortgage loan originator, at the Waunakee branch is so helpful and quick to respond. I highly recommend contacting her if you are looking for a mortgage, construction loan, HELOC etc.

  Response from the owner

  Hello Melanie! We are so happy to hear that Sue was able to help you out with your loan :) We will be sure to pass along your compliments so she knows how much you appreciated her help. We hope you have a wonderful day! The U.S. Bank Social Media Team

• J

  J T
  1

  Took forever to get my first mortgage loan through them. Tried once to get a car loan too and gave up after waiting for that. Didn't do business with them since.

• r

  ray wiese
  1

  Closed drive through on Friday April 3rd,4:15 pm and supposed to be open until 5 pm no sign explaining why.

• m

  matthew
  1

  Go somewhere else. They can't service their own business customers when they call. Pathetic!

  Response from the owner

  Hello Matthew, Thanks for reaching out. I'm sorry to hear that you weren't able to get the help you needed when you called. We'd really like to speak with you about what happened and to help however we can. Please send us an email at [email protected] with your phone number and reference number 2026. Once we receive your number, we'll give you a call within 2 business days. All the best. ^Caitlin