Tyndall Federal Credit Union Cottage Hill Rd, Mobile

Tyndall Federal Credit Union Reviews

• D

  Dee Jordan
  5

  I have been with Tyndall Federal Credit Union for a long time. They are helpful, courteous, and always willing to work with me. They have loaned me money in the past many times so easily. Their location on Cottage Hill in Mobile is so easy for me to get to. I am going there today to seek a mortgage from them. I feel confident they will help me in every way they can.

  Response from the owner

  Thank you for the kind words, Dee!

• L

  Lisa Frye
  5

  Cindy Keas went above & beyond to help us with the purchase of our truck. She made it very simple & we appreciate that! She is amazing!!

  Response from the owner

  Hi, Thank you for your review! Cindy is amazing and we appreciate you for sharing this online!

• K

  Kathie Broderick
  5

  Cindy Keas is patient, kind, reassuring, knowledgeable, and professional representative of the company. I was referred to her by Kevin Day at Palmer's Toyota and have been quite pleased with her help in refinancing my car as well as paying it down. All staff in the office have been very attentive, asking if I've been helped when waiting to see Cindy. The office is pleasant and location is convenient.

  Response from the owner

  Thanks, Kathie! We love saving our members money and are so glad to hear that Cindy was able to help you refinance your car. Thanks for choosing Tyndall!

• E

  Erin C.
  5

  I would def recommend Tyndall Federal Credit union. Especially Dana Carthen! She was so kind, helpful, & knowledgeable about the entire home buying process. She was with me every step of the way and explained everything. I could not be happier and would go back to Dana with any other home buying needs in a heartbeat!

  Response from the owner

  Thank you so much for your kind words, Erin, and congratulations on your new home!

• A

  Angela Melson
  5

  Best place to bank, get an auto loan, get a mortgage….whatever you need they will find a way to help.

• M

  Ms. Gracefully Broken
  5

  The location is conveniently located. The staff is phenomenal. However, there is only ONE location & when you can’t make it for a visit on the inside, you can’t always take care of anything through their ATM because it’s not always working properly. That’s their only flaw. I love everything else about them.

  Response from the owner

  Hi, we appreciate your feedback and will pass the flaws along. Thank you for sharing!

• t

  taylor mcneely
  3

  In branch service is great! The phone customer service hotline is not so helpful. Also the almost $10 online bill pay "convenience" fee is pretty steep, especially in this time of social distancing.

  Response from the owner

  Hi, Thank you for sharing this feedback with us! We’ll pass along your feedback!

• D

  David Madison
  5

  I like Tyndall but this location has the most ragged atm I've seen since the 1990's.. I have now received a late fee when the atm will not accept cash to put into my account. it has been unavailable for over 2 weeks. Unacceptable, I'm going up there tomorrow to cancel my account if this cannot be fixed

• J

  Jeffery Saxon
  4

  I've been very happy with them, they've always been nice and helpful. I wish they had an online payment option.

  Response from the owner

  Hi, Thank you for your review! We have so many online payment options, please share your specific feedback to [email protected]. We'd love to share our feedback on all of the many Online Payment Options!!!

• A

  Ann Williams
  5

  The lady at the front desk was very helpful and Cindy is a very sweet lady and she is very knowledgeable .Love Tyndall and it’s employees

  Response from the owner

  Thank you so much for your review, Ann! We appreciate your membership.