TwinStar Credit Union Mill Plain Se Mill Plain Blvd, Vancouver

TwinStar Credit Union Mill Plain Reviews

• A

  AMBER BUSH
  5

  Hands down the best bank for your financial needs. Their support, professional demeanor, outstanding customer service skills, goes so far. Twin star makes banking a true family experience. The staff at mill plain location, learn your name and make every accommodation to help you leave with a smile. Thank you Twin star for learning your customers. Thank you Jason for caring. We are more then just account numbers, Twin star cultivates family union and truly cares !!!!

  Response from the owner

  Thank you for the wonderful review! It truly warms our heart to hear because this is true to our commitment to our members. Thank you for taking the time and for your membership at TwinStar!

• C

  Cinesta Moore
  5

  We've received amazing customer service on several occasions at Twinstar. Today, Deb helped me with an extremely difficult situation. She was so helpful, kind, and compassionate when it was greatly needed. Twinstar earned a customer for life. Thank you so much Deb!

  Response from the owner

  We are so happy that we served you well when you most needed it. Thank you for your membership at TwinStar!

• G

  Grace Monje
  5

  By far the absolute worst Credit Union I have ever had a loan with at any location. The customer service is always a disappointment. Yes, my loan will be moved elsewhere. No one cares to resolve the matter. Frequently in violation of federal acts that protect their members. They do not care and I cannot wait to see another credit union buy this one out and bring in better service. For a community credit union I feel sorry for our youth. Not even worth the consideration.

• M

  Mariah M
  5

  This is the best credit union and the best branch in the business. Jason, the branch manager is the most kind, attentive and knowledgeable person. I’ve never had a bad experience at this branch. I had a pretty complicated situation and they were extremely patient and helpful throughout the entire process. Thank you guys!

• K

  Kadi Kiser
  5

  We drove 3.5 hours because we love banking with twin star but do not have any in our current city, and have always had such great service . and today we know why this branch has exceptional customer service and it was a pleasure doing business there .

• C

  Cassie Williams
  5

  The manager, Jason, was so very helpful. He went above and beyond when helping with a notary issue. Had a great personality, courteous and polite. He provided me with information that I figured I'd just hunt down elsewhere and was able to make a nerve racking situation a very pleasant one.

• M

  Marjie Van Der Laan
  5

  very friendly staff who greet me and my family by first name and ask how the family is doing. notarize documents as needed from time to time free of charge to members.

• T

  T’Kara Starr
  1

  This location always has issues with making deposits. Went to make a payment on my mothers car loan with her debit card and they had issues saying next time the can not do it. Mind you I always go to the mall location and they NEVER have an issue. It’s always the Asian lady at the window that always has problems. I’ll never go to that branch again.

• G

  Ginger May
  5

  Best banking I have ever been with. Way better than Bank of America and Wells Fargo, where I was before. My only regret is that I didn't switch over years ago.

• L

  Lindsay Scribner
  5

  The staff here are so friendly and nice I always feel welcome